ANOTHER MLTS DEATH - LIKELY PREVENTABLE – WITH PROPER 911 CONFIGURATION
Mark J. Fletcher, ENP
![Mark J. Fletcher, ENP]()
Mark J. Fletcher, ENP
VP Public Safety | 911inform, NG911 SME - Federal MLTS Expert on Kari's Law | RAY BAUM'S Act | Alyssa's Law. NENA Northeast Regional Director
In July of 2022, a drowning at a St. Louis County pool ended in the death of a 6-year old boy. The 911 call was routed to an Emergency Call Routing Center in Colorado, designed to answer and manually transfer 911 calls with failed location reporting. But the worst-case scenario occurred, and the call was delayed. READ The Story Here
Here is an explanation of how these scenarios can occur on modern MLTS phone systems.
Two hundred forty million calls go to 911 centers across the US each year, according to NENA, the 911 Association. How calls get there and information is collected and passed to Public Safety may shock you.