Annoyance at Scale: The Industrialization of the Sales Pitch
We need to be about social selling, not social yelling. Image composed by Phil Donaldson.

Annoyance at Scale: The Industrialization of the Sales Pitch

In 1913, Henry Ford revolutionized manufacturing with the assembly line, transforming automobile production from a slow, handcrafted endeavor into a relentless, mechanized force. It was efficient. It was scalable. It was genius.

And somewhere along the way, salespeople thought:?What if we did that… but with sales outreach?

The result? A high-speed factory of?connection requests?and emails, churning out?identical sales pitches?like Model T Fords — each one indistinguishable from the last, now with?relentless AI!

This is the era of?Annoyance at Scale. You’ve experienced it. You feel it. You’re sick of it, right?

The Science of Getting Ignored

Social selling?was supposed to be different. The promise was simple: build relationships, establish trust, and engage in thoughtful conversations. But technology, like an over-eager intern, took the memo and turned it into an efficiency nightmare.

Take, for example, the modern LinkedIn connection request. Once upon a time, this was an invitation for genuine networking. Now, it’s an elaborate game of “bait-and-pitch”:

  1. The Connection Request?Message:?Friendly, non-threatening. “I came across your profile and would love to connect.”
  2. The Reveal:?Within moments of accepting, a neatly formatted, five-paragraph sales pitch arrives, explaining why their product is?uniquely suited to your needs, despite?without?actually knowing what your needs are.
  3. The Follow-Up Avalanche:?When no response comes, the salesperson, undeterred,?follows up?with increasing levels of concern, as though you’ve fallen into a well and they’re your last hope of rescue.

This is the?pitch-slap, the digital equivalent of a door-to-door salesman shoving his foot in your doorway before you can politely close it.?

When Efficiency Becomes the Enemy

The problem is that?automation?and mass outreach make this approach seem viable. If you send enough messages,?someone?will respond, right? And mathematically, yes — that’s true. If you send 10,000 messages, a handful will result in conversations.

But at what cost?

Most recipients don’t just ignore these messages. They actively resent them. It’s not just a lack of response — it’s a deterioration of goodwill. The brand damage is real. Instead of being seen as a helpful industry expert, the sender becomes a minor irritant, like a mosquito at a picnic. Persistent. Buzzing. Impossible to reason with.

What the Best Salespeople Do Differently

If there’s a lesson to be learned from this, it’s that sales (at its core) is a social game, not a numbers game. The best salespeople don’t compete for inbox space. They compete for attention in more meaningful ways:

  • They make themselves interesting.?Instead of launching into a pitch, they share ideas that spark curiosity. A well-placed comment, an insightful question; these create openings that a 10-paragraph sales pitch never will.
  • They give before they ask.?Providing value first — through content, insights, or even just a good conversation — builds trust in ways automation never can.
  • They seek to understand.?Rather than jumping into a pitch, they spend time asking questions to deeply understand their prospect’s situation and needs.
  • They understand patience.?The best sales relationships aren’t drive-thru transactions. They’re slow-cooked, marinated over time, and served when the timing is right.

Breaking the Cycle of Annoyance

If Henry Ford had designed a social selling strategy, it would be built for speed and volume. But sales is not the same as manufacturing.?Buyers are not cogs in your revenue machine.?And scaling a bad approach doesn’t make it better, it just makes it unbearable.

So before you send that next cold pitch, ask yourself:?Am I building a conversation? Or just adding more noise to the factory floor?

Because if sales really is about relationships, then maybe, just maybe, we should start acting like it.


This article originally appeared on the PropelGrowth Blog:

https://www.learning.propelgrowth.com/blog/annoyance-at-scale-the-industrialization-of-the-sales-pitch

Because that's how I roll. ??

David. Hermann

I help executives transform barriers into breakthroughs | $500 million in documented value to clients | LI Top 1% | Advisor | Executive Coach | Transformation Expert | Board Director | Author | Speaker | Investor | AI

3 周

Phil Donaldson, I am also thrilled when an unanswered pitchslap triggers elevating levels of guilting behavior on the part of the salesperson...Like I owe them an explanation for my not responding.

Iva Vlasimsky

Authority Marketing Consultant | Helping Microsoft Partner Organisations & Individuals Build Thought Leadership | Founder & CEO @Narativa Communications

3 周

Saved for later reading. Looking forward to this

Duncan R. Shaw

President @ DTS Language Services | Clinical, Pharma, Biotech and Life Science Translations | We help Life Sciences & Reg Affairs teams reach global audiences faster, easier, on time and on budget.

3 周

Slapapalooza indeed, and it's only increasing. Good points Phil Donaldson!

Candyce. Edelen

Human2Human approach to book sales calls and fill your pipeline via LinkedIn. No pushy tactics, no cold calling, #nobots. CEO, PropelGrowth

3 周

You’re right. The operative word is “social.” People do things on LinkedIn and in email that they would not do in person…I hope.

Candyce. Edelen

Human2Human approach to book sales calls and fill your pipeline via LinkedIn. No pushy tactics, no cold calling, #nobots. CEO, PropelGrowth

3 周

Your metaphors crack me up ??

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