Workflow Quarterly Innovation Issue is live!
Richard McGill Murphy
Editor in Chief @ ServiceNow | 2023 Content Marketer of the Year
The Spring edition of ServiceNow's quarterly research journal, released today, looks at how CIOs can harness talent and technology to foster innovation that drives business results.
Based on a global survey of business leaders and interviews with some of the world’s most accomplished CIOs, we present an innovation agenda for IT.
The Innovation Issue is guest edited by Dave Wright, ServiceNow's chief innovation officer. Our lead author is veteran tech journalist Dan Tynan, a frequent Workflow contributor and former EIC of Yahoo Tech. You can check out the full experience here.
The Innovation Issue includes a video conversation with Bill McDermott, ServiceNow's chief executive, on how CEOs can help nurture productive innovation across the enterprise. Readers can also take an interactive quiz to gauge their own organization’s innovation maturity.
The Workflow Quarterly team is now hard at work on the Customer Issue, which looks at the future of customer service management. It’s scheduled to launch at the end of June.
Meanwhile, please check out the daily Workflow site and subscribe to our biweekly newsletter for fresh insights on digital transformation and the future of work.