Announcing a special new partnership with Inverclyde Leisure
Momentum Business Development (CFB Ltd.)
Helping private & public leisure operators maximise revenue through digital solutions
We’re delighted to announce that we have recently partnered with?Inverclyde Leisure?in delivering their New Member Onboarding programme across 6 of their fantastic fitness centres.
One of the biggest health & leisure players in Scotland, their mission is all about providing great experiences and fun activities for their customers.
Here’s what?David McCorkindale, Head of Leisure & Community Facilities, at Inverclyde Leisure had to say:
Inverclyde Leisure has a fantastic range of facilities, services and products to offer our new members.
What Momentum’s New member onboarding system allows us to do is to?communicate far more effectively.
Our new members are now better informed of all the available options, and we can tailor?even more valuable customer experiences?for the diverse needs of the customers we join.
A major benefit of Momentum's programme is that everything is?completely systemised and delivered turnkey, branded and on message.?This makes it easier for our staff to deliver a first-class service more consistently,?improving retention?and makes the whole IL offering stand out even more.
It’s very impressive and will help us enormously to?be seen as a quality operator.
We look forward to helping Inverclyde Leisure over the coming months, in a similar way to how we have with our other clients.
Just like?1Life, who have reported a?0.5% reduction in their attrition rates.
Of course, we aren’t open to seeing sensitive financial numbers inside the company but we can give a good estimate that this result has contributed to a?£600,000 increase in revenue.
We’ll be telling you just how we have helped in them achieving this.
Stay tuned for our next post in 2 days time…
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