Andrea Rios Provides Insight into How Artificial Intelligence is Changing the Healthcare Insurance Landscape

In a recent article, Andrea Rios highlighted artificial intelligence’s (AI) influence and evolution in healthcare insurance and how it’s impacting operations, efficiency and premium costs for businesses.

AI usage may be progressing relatively slower in insurance than other aspects of healthcare, as Andrea notes, but there have already been clear demonstrations and benefits of its ability to improve accessibility, delivery and use for employers and employees.

“One of the most important conclusions of how AI integration impacts the healthcare insurance industry is that the benefits outweigh the drawbacks,” said Andrea. “To help alleviate resistance to AI implementation, knowledge is power.”

Data and claims analysis, predictive modeling, fraud detection and enhancing member services are all areas that AI is refining in healthcare insurance operations. This is leading to greater efficiency and time conservation for employers and reduced premiums for policyholders. Moving forward, as security and privacy measures continue to be enhanced, more healthcare insurance AI processes such as employee enrollment and prescription education will further bolster efficiency and cost savings.

Andrea Rios is the Vice President of Employee Health & Benefits Consultant at Marsh McLennan Agency, specializing in partnerships with diverse organizations and helping them uncover strategic employee benefits programs, identify financial savings opportunities and focus on value for employees.

Read the full article for more insights.