Anatomy of Expectations and Surprises

Anatomy of Expectations and Surprises

Expectation is central motivating force in everyday life — normal process of imaginative anticipation of, or speculation about, future. Expectation is essential feature of human action.

In every action, we know goal in advance in form of anticipation that is 'empty', in sense of vague... and [we] seek by our action to bring it step by step to concrete realisation — Edmund Husserl

When we convince ourselves, chances are we'll see expectation to its inevitable conclusion. Expectation manifests physically in many ways; for example, some people seem to smile uncontrollably during this period, while others seem ill or sick. It is not uncommon for brain to be so focused on an event, that body is affected in such a way. Stage fright is a type of anticipation, stemming from the actor hoping that s/he performs well. You'll experience some of the following fleeting emotions when you have expectations:

  1. optimism, when you are most likely experiencing joy, while in expectation
  2. hope, when you have an expectation from someone whom you are attracted to
  3. anxiety, when you are experiencing fear together with expectation
  4. aggressiveness, when you are angry while in expectation
  5. cynicism, when you are experiencing disgust, together with expectation
  6. pessimism, when you are sad while expecting from someone

Aggressiveness is a fleeting emotion experienced in anger as well as expectation

That is correct. It depends on which other emotions you are experiencing, besides aggressiveness. If you are experiencing some of remaining 5 emotions above, fleeting in and out together with aggressiveness, you are primarily in state of expectation. However, if you are experiencing some of other 5 emotions related to anger, coming and going away again and again, then primary feeling you'll carry is of anger — not expectation.

Emotions are fleeting —   feelings   they provoke persist and grow over lifetime

Anxiety is an emotion experienced in fear as well as expectation

Yes! It again depends on which other emotions you are experiencing, besides anxiety. If you are experiencing some of remaining 5 emotions: aggressiveness, optimism, hope, pessimism, cynicism, fleeting in and out together with anxiety, you are primarily in state of expectation. However, if you are experiencing some of other 5 emotions related to fear: submission, awe, guilt, despair, shame, coming and going away again and again, then the primary feeling you'll carry is of fear — not expectation.

Design behavior to experience expectation

When you train to experience optimism, you'll experience happiness while in anticipation. When you are anticipating from someone you are attracted to, you experience hope. Experiencing fear could protect you from legitimate threat of failure — so, nurturing anxiety would help in achieving state of expectation. Being assertive (a more humane and socially acceptable aggressiveness) in your expectations helps reinforce that feeling.

Depending on situation, design your communication using these various emotions

Depending on intensity, expectation is classified as below:

  • Interest — mild expectation
  • Expectation
  • Vigilance — intense emotion of anticipation
Expectation and Surprise are never experienced together — if something happens that is not at all expected, it is Surprise

When rules-of-reality generate events different from rule-of-thumb expectations, surprise is outcome. Surprise represents difference between expectations and reality, gap between our assumptions and expectations about worldly events and way that those events actually turn out. Depending on intensity, surprise is classified as below:

  • Distraction - mild surprise, usually ignored
  • Surprise
  • Amazement - intense emotion

Surprise manifests physically as a startle reflex response — reflectory reactions, like: whole-body startle, eyeblink, together with some of the following emotions:

  1. awewhen you are experiencing fear as well as surprise at the same time – when you are in awe, you'll not experience emotion of aggressiveness
  2. disapprovalwhen you are sad at being surprised – when you are in state of disapproval, you'll not experience optimism
  3. curiositywhen you experience surprise from someone you are attracted to – at this time it is unlikely that you'll experience cynicism
  4. disbeliefwhen you are experiencing a disgusting surprise – you'll not be hopeful
  5. delightwhen you are pleasantly surprised – you'll not experience pessimism at this time
  6. outragewhen you are unpleasantly surprised and experiencing anger – when you are experiencing outrage, you'll not experience anxiety
Unanticipated violations of social norms and expectations can be perceived positively or negatively – depending upon existing personal relationship or how favorably violation is perceived


_dyzrupt Plan32 has achieved pathbreaking accelerated growth in Government, Global 500 corporations, and startups  optimising capital deployment for where it is needed, and human efficiencies and focus. Strategy is only 1% of work — 99% is Aligning, which requires understanding emotions, to be able to communicate effectively. "You" are the protagonist  unless people look up to your leadership, nobody is listening leave alone getting influenced. It is all about "you". 

Nirav Trivedi

Lean Six Sigma Consultant @Greendot Management Solutions | Lean Six Sigma

3 年

Urvesh, thanks for sharing!

回复

要查看或添加评论,请登录

Urvesh Goel的更多文章

  • Execution: Feeling Fear

    Execution: Feeling Fear

    Fear is vital response to danger – if we did not feel it, we could not protect ourselves from legitimate threats…

    1 条评论
  • Execution: Feeling Anger

    Execution: Feeling Anger

    A person experiencing physical conditions of increased heart rate, elevated blood pressure, and increased levels of…

    1 条评论
  • Feeling Emotions

    Feeling Emotions

    We all swim around in our emotions and feelings without naming them or even being conscious of them, just as fish swim…

  • Digital: Jobs of the Future

    Digital: Jobs of the Future

    88% jobs lost in the US were lost to increased productivity due to automation. -Ball State University That jobs have…

    2 条评论
  • Digital: Artificial Intelligence - no magic, just code

    Digital: Artificial Intelligence - no magic, just code

    It’s 8:00 am on a Tuesday morning. You are awake, scanned headlines on your phone, responded to online post/s, ordered…

    1 条评论
  • Digital: Decoding Intelligence - Basics

    Digital: Decoding Intelligence - Basics

    Vision, language, and motor faculties are I/O channels of human intelligence Our intelligence is in our I/O channels…

  • Digital: Intelligent Customer Engagement for Growth

    Digital: Intelligent Customer Engagement for Growth

    We are living in The Age of Impatience. One of the greatest expectations our guests have is to shop and engage wherever…

    1 条评论
  • Leadership: How important is Physique?

    Leadership: How important is Physique?

    Average height of Fortune 500 CEO is 6 feet While nothing can be done about height or race or color, there is a lot…

    11 条评论
  • Digital: The Useless Class - People who are not just Unemployed, but Unemployable

    Digital: The Useless Class - People who are not just Unemployed, but Unemployable

    People must engage in purposeful activities or they go crazy. So what will the useless class do all day? Economically…

    2 条评论
  • Leadership: You are the Influence

    Leadership: You are the Influence

    Before you are a leader, success is all about growing yourself —Jack Welch 1. Influential Leader is Physically Charming…

    25 条评论

社区洞察

其他会员也浏览了