Analytics to Reduce High-performer Turnover

Analytics to Reduce High-performer Turnover

Analytics doesn't have to be hard, so I'm sharing an idea which will help you take care of your high-performers.

A few years ago, I performed an analysis for a pharmaceutical client to determine the typical number of times a high-performer would apply internally (and get rejected) before they decided to leave the company.

First, I began with stating the Business Questions. This ensures the scope of the analytics project is clearly defined.

  1. What is the number of times a high-performer will apply internally without success before they look externally?
  2. Is this number the same for our high-performing men and women?

What is the value in answering this question?

Once we know the number of times a high-performer will apply internally without success before they look externally, we can search our current high-performer list and see who is at or near that limit.

Then, we can take action to reduce high-performer turnover. Let high-performers know that you recognize they're ready for their next move and work with them to get there. Arrange a stretch assignment to keep them challenged until they can be promoted or work with HR and the employee's manager to set a firm plan for progression.

Give it a try and let me know what you discover! You can:

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Additional Ideas Received from Readers in the Comments

  1. The number of mission-critical subject matter experts who have become single points of failure. (Thank you to Steve Blankenship)
  2. The number of high potentials whose careers have stalled because they've reported to the same project team / product line for too long. (Thank you to Steve Blankenship)

About the Author

Tracey Smith, BMath, MASc, MBA, CPSM

Numerical Insights LLC. HR Analytics, Supply Chain Analytics, Business Analytics

Numerical Insights Academy and Digital Download Portal

Anant Bhide M.

Project Manager, Digital Transformations

3 年

Thank you for the idea, Tracey Smith. I will try this.

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