ANALYTICS
Data in and of itself is meaningless. We can turn over every single rock and learn every possible lesson but if we don't act, if we don’t pivot, if we don't adjust, all our work will be for not. If we don’t leverage all the technology at our disposal, we are not getting every single dollar back that we could on our investment. In our world today, we are effectively able to speak with our data; have it answer questions; have it predict outcomes for us; and have it learn new patterns. This is the potential of your data.
The business value of analytics
Analytics trends
Amid the constantly evolving analytics market, the fundamental shift from IT leading the charge to pursue business analytics initiatives, to one where the business and IT share in this decision is now the new normal. There is no doubt that analytics has become strategic for most organizations today, and as such, has introduced a new wave of both new consumers and new expectations.
What has changed is the way that decisions must be made in real time and shared with a wide audience. The workforce is changing, and that change brings a new way to work. Gone are the days where training manuals are commonplace in the office—today’s workforce expects to get up and running quickly with an intuitive interface. But it doesn’t end there. While speed and simplicity are key, business leaders still have high expectations around data quality and security. A centralized analytics platform where IT plays a pivotal role is still a fundamental part of any analytics strategy. The combination of both business-led and IT-led initiatives is the sweet spot for innovation.
We believe that putting analytics in the cloud is much more than just a deployment choice—it breaks down the barriers between people, places, data, and systems to fundamentally shift the way people and processes interact with information, technology, and each other.
Past: History of analytics
Comparing statistics and analyzing data predates written history, but there are some significant milestones that helped develop analytics into the process that we know today.
In 1785, William Playfair came up with the notion of a bar chart, which is one of the basic (and widely used) data visualization features. The story goes that he invented bar charts to show a few dozen data points.
In 1812, mapmaker Charles Joseph Minard plotted the losses suffered by Napoleon's army in their march on Moscow. Starting at the Polish-Russian border, he created a linear map with thick and think lines showing how the losses were tied to the bitter cold winter and length of time the army was away from supply lines.
In 1890, Herman Hollerith invented a "tabulating machine," which recorded data on punch cards. This allowed the data to be analyzed faster, thereby speeding up the counting process of the U.S. Census from seven years to 18 months. This established a business requirement to constantly improve on data collection and analysis that is still adhered to today.
Present: Analytics today
The 1970s and 1980s saw creation of the relational database (RDB) and Standard Query Language (SQL) software that would extrapolate data for analysis on demand.
In the late 1980s, William H. Inmon proposed the notion of a “data warehouse” where information could be accessed quickly and repeatedly. Additionally, Gartner Analyst Howard Dresner termed the phrase, "business intelligence," which paved the way for an industry push toward analyzing data with the intent of better understanding business processes.
In the 1990s, the concept of data mining allowed businesses to analyze and discover patterns in extremely large data sets. Data analysts and data scientists flocked to programming languages like R and Python to develop machine learning algorithms, work with large datasets, and create complex data visualizations.
In the 2000s, innovations in web searching allowed for the development of MapReduce, Apache Hadoop, and Apache Cassandra to help discover, prepare, and present information.
Future: Next-generation analytics
As businesses shifted from just gaining data visibility and requiring more insight, the tools and their capabilities have evolved as well.
The first analytics toolsets were based on the semantic models forged from business intelligence software. These helped with establishing strong governance, data analysis, and alignment across functions. One drawback was that reports were not always timely. Business decision makers were sometimes unsure the results were aligned with their original query. From a technical standpoint, these models are primarily used on premises, making them cost-inefficient. The data is also often trapped in silos.
Next, the evolution of self-service tools advanced analytics to a broader audience. These accelerated the use of analytics since they did not require special skills. These desktop business analytics tools have gained popularity over the past few years, particularly in the cloud. Business users are excited about exploring a wide variety of data assets. While the ease of use is appealing, blending of data and creating a "single version of the truth" becomes increasingly complex. Desktop analytics are not always scalable to larger groups. They are also susceptible to inconsistent definitions.
Most recently, analytics tools are enabling a broader transformation of business insight with the help of tools that automatically upgrade and automate data discovery, data cleansing, and data publishing. Business users can collaborate with any device with context, harness the information in real time, and drive outcomes.
Today, humans are still doing most of the work, but automation is gaining support. Data from existing sources can be combined easily. The consumer works by executing queries, then gains insight by interacting with visual representations of the data and builds models to predict future trends or outcomes. These are all managed and controlled by people at a very granular level. The inclusion of data gathering, data discovery, and machine learning provide the end user with more options in a faster time frame than ever before.
Embracing business analytics
Analytics permeates every aspect of our lives. No matter what question you are asking—whether it's about employees or finances, or what customers like and dislike and how that influences their behavior—analytics gives you answers and helps you make informed decisions.