An Analysis Of Time Wasters
Azhar Abbas
Heading Industrial Relations & Administrative Affairs at A Chemical Sector Leader
1-Attempting too much-Doing many things at the same time
Reason
OVERAMBITION AND INORDINATE NEED TO ACHIEVE
Suggestion/Recommendation
Ask what you are trying to prove. be realistic. keep perspective. stop killing yourself. you are not going to take anything into your grave
1-Attempting too much-Doing many things at the same time
Reason
OVERRESPONSE
Suggestion/Recommendation
LIMIT YOUR RESPONSE TO THE REAL DEMANDS OF THE SITUATION. DON’T OVERDO.
1-Attempting too much-Doing many things at the same time
Reasons
OVERDESIRE TO APPEAR COOPERATIVE.
DEMONSTRATING THAT YOU ARE GENEROUS.
Suggestion/Recommendation
STAY UNINVOLVED IF OTHERS CAN HANDLE IT. STOP SAYING YES JUST BECAUSE YOU WANT TO BE APPRECIATED. DON’T MAKE YOURSELF TOO MUCH AVAILABLE.
2-Undefined job responsibly and that’s without authority
Reason
FAILURE TO CLARIFY PRECISE RESPONSIBILITIES. WHAT IS YOUR JOB AND FOR WHAT YOU HAVE BEEN APPOINTED.
Suggestion/Recommendation
PREPARE LIST OF RESPONSIBILITIES FOR APPROVAL. MAKE YOUR OWN JOB DESCRIPTION. NOTE QUARTER HOURS BASED ACTIVITIES FOR TWO WEEKS.
2-Undefined job responsibly and that’s without authority
Reason
JOB OVERLAP. EVERYONE IS DOING THE SAME JOB AND TRYING TO GET THE BLESSINGS OF THE BOSS.
Suggestion/Recommendation
IDENTIFY AREAS OF DUPLICATION. ELIMINATE THOSE THAT ARE NOT REQUIRED. MAKE YOUR OWN FLOW CHART.
2-Undefined job responsibly and that’s without authority
Reason
REPONSIBILITY WITHOUT AUTHORITY. THE ORGANIZATION IS NOT CONSCIOUS OF BOTTOM LINE.
Suggestion/Recommendation
INSIST ON COMMENSURATE AUTHORITY (EQUAL TO RESPONSIBILITY) DON’T BE A SLAVE. DON’T BE IRRATIC. BE PERSUASIVE. ITS TIME TAKING.
3-A great time robber-drop in/unscheduled visitors
Reason
NO PLANS FOR UNAVAILABILITY. YOU DON’T HAVE YOUR OWN SCHEDULE OF DAILY ACTIVITIES.
Suggestion/Recommendation
DON’T TRY TO BE POPULAR. OPEN DOOR MEANS OPEN TO THOSE WHO NEED ASSISTANCE. IMPLEMENT QUITE HOUR. BE IN ISLOLATION FOR SOME TIME DURING THE DAY.
3-A great time robber-drop in/unscheduled visitors
Reason
EXPECTING SUBORDINATES TO CHECK WITH YOU EXCESSIVELY. YOU ARE ALLOWING THEM TO INTERFERE.
Suggestion/Recommendation
MANAGE BY EXCEPTION.
LEARN TO DELEGATE. TRAIN YOUR PEOPLE. MAKE A CHECKLIST FOR THE WORK ASSIGNED. IT SHOULD BE SEEN BY THE ASSIGNEES.
3-A great time robber-drop in/unscheduled visitors
Reason
INABILITY TO TERMINATE VISITS. YOU ARE NOT WILLING/NOT ABLE TO TAKE DECISIONS.
Suggestion/Recommendation
MEET OTHERS OUTSIDE YOUR OFFICE STAND UP UPON ENTRY AND KEEP STANDING. HAVE MEETINGS IN SEPARATE MEETING ROOMS. KEEP YOUR WORKING TABLE FACING TO WALL.
4-Inability to say no-non assertive attitude
Reason
POSSESS CAPABILITIES IN DEMAND. HIGHLY COMPETENT. TECHNOLOGICALLY WELL EQUIPPED.
Suggestion/Recommendation
REFUSE TO SPREAD YOUR SELF TOO THIN. CONCENTRATE YOUR EFFORTS
4-Inability to say non- Non assertive attitude
Reason
NOT KNOWING HOW TO REFUSE
Suggestion/Recommendation
COUNT TO TEN BEFORE SAYING YES WHEN SAYING NO, GIVE REASONS, SUGGEST ALTERNATIVES. IF YOU SAY YES, YOU ARE ETHICALLY BOUND TO FULFILL THAT COMMITMENT.
6-If you fail to plan you are planning to fail
Reason
UNWARE OF IMPORTANCE
Suggestion/Recommendation
EVERY HOUR IN EFFECTIVE PLANNING SAVES FOUR IN EXECUTION AND GETS BETTER RESULTS. THE MORE YOU PLAN, THE MORE YOU WILL SAVE YOUR TIME.
4-Inability to say no- non assertive attitude
Reason
CAN’T SAY NO TO BOSS. INSECUE JOB.
Suggestion/Recommendation
SAY NO BY SHOWING LIST OF AGREED- UPON PRIORITIES IF BOSS INSISTS, ACQUIESCE, BUT ADVICE WHAT YOU FEAR WILL NOT GET DONE. ABILILITY TO CONVINCE THE BOSS TO BE DEVELOPED.
5-Absence or inadequacy of control
Reason
UNAWARE OF IMPORTANCE
Suggestion/Recommendation
RECOGNIZE THAT CONTROLS MONITOR PROGRESS AND CORRECT VARIANCE, THUS GUARANTEEING SATISFACTORY PERFORMANCE
5-Absence or inadequacy of control
Reason
LACK ENFORCEMENT OF CONTROLS
Suggestion/Recommendation
RECOGNIZE THIS MEANS YOU MIGHT AS WELL NOT HAVE CONTROLS. OTHERS MIGHT OVERRIDE YOUR AREA OF MANAGEMENT.
6-If you fail to plan you are planning to fail
Reason
ASSUMPTION THAT SINCE FEW DAYS ARE “TYPICAL†IT IS FUTILE TO PLAN. IT IS WITHDRAWL AND INDIFFERNCE.
Suggestion/Recommendation
RECOGNIZE THAT MOST MANAGERS TEND TO WASTE TIME IN THE SAME WAYS EVERYDAY. IF YOU HAVE A MINUTE, PLAN AND EXECUTE.
6-If you fail to plan you are planning to fail
Reason
HAVE PLAN IN MIND IMPORTANT ENOUGH TO WRITE IT DOWN
Suggestion/Recommendation
RECOGNIZE THAT NO MEMORY IS INFALLIBLE, AND THAT NO TO-DO LIST IS COMPLETE UNTIL PRIORITIES AND DEADLINES ARE SET AND MET.
7-Inadequate staff and team
Reason
LACK TRAINING
Suggestion/Recommendation
RECOGNIZE THAT WITHOUT COMPETENT STAFF, EFFECTIVE DELEGATION IS IMPOSSIBLE, MAKE STAFF TRAINING A PRIORITY.
7-Inadequate staff and team
Reason
LIMITED FINANCES
Suggestion/Recommendation
CONDUCT COST-BENEFIT ANALYSIS DEMONSTRATE WHAT ADDITIONAL STAFF WOULD DO AT WHAT COST
8-Information processing problems-incomplete information
Reason
LACK SYSTEM
Suggestion/Recommendation
DETERMIN WHAT INFORMATION IS NEEDED THEN ENSURE ITS AVAILABILITY RELIABILITY AND TIMELINESS
8-Information processing problems-incomplete information
Reason
LACK OF AUTHORITY TO REQUIRE INFORMATION NEEDED
Suggestion/Recommendation
CALARIFY AUTHORITY. USE RESPONSE DEADLINES. TAKE PROBLEM TO BOSS IF UNSUCESSFUL.
8-Information processing problems-incomplete information
Reason
INDECISION OR DELAY BY OTHERS IN PROVIDING NEEDED INFORMATION
Suggestion/Recommendation
MEET TO EXPLAIN IMPORTANCE OF INFORMATION NEEDED.
9-Lacking management skills-lack of delegation
Reason
CAN DO THE JOB BETTER AND FASTER (I MYSELF)
Suggestion/Recommendation
LOWER STANDARDS TO WHAT IS ACCEPTABLE, NOT YOUR OWN LEVEL OF PERFORMANCE. AVOID PERFECTIONISM. PRAISE AND ENCOURAGE THE WORK DONE. CRITICISE IN CONFIDENCE.
9-Lacking management skills-lack of delegation
Reason
OVER CONTROL
Suggestion/Recommendation
RELAX. EMPHASIZE GOAL- ACCOMPLISHMENT, NOT METHODS. MEASURE RESULTS, NOT ACTIVITIES.
9-Lacking management skills-lack of delegation
Reason
MORE COMFORTABLE “DOING†THAN “MANAGINGâ€
Suggestion/Recommendation
REMEMBER THE JOB OF THE MANAGER IS MANGING, NOT DOING. BE EFFECTIVE AND LEARN WHAT EFFECTIVE PEOPLE DO.
10-Self disorganisation and lack of discipline
Reason
LACK OBJECTIVIES OR STANDARDS
Suggestion/Recommendation
SET OBJECTIVES IN KEY RESULTS AREAS. DEVELOP STANDARDS (CONDITIONS THAT WILL EXIST WHEN THE JOB IS DONE WELL)
10-Self disorganisation and lack of discipline
Reason
NOT FOLLOWING UP
Suggestion/Recommendation
RECOGNIZE THAT PEOPLE DO WHAT YOU INSPECT-NOT WHAT YOU EXPECT-AND THE SAME GOES FOR YOU. IMPORTANT IN EASTERN CULTURE. RIGOROUS FOLLOW UP REQUIRED.
10-Self disorganisation and lack of discipline
Reason
LEAVING TASKS UNFINISHED. A HABIT TO JUMP ON OTHER JOBS WITH OUT COMPLETIN THE ONE IN HAND.
Suggestion/Recommendation
COMPLETE TASKS BEFORE PUTTING THEM DOWN. HANDLE IT ONCE. GET IT DONE THE FIRST TIME.
10-Self disorganisation and lack of discipline
Reason
EGO (VIEWED BY SOME AS A SYMBOL OF BUSINESS, IMPORTANCE, INDISPENSABILITY)
Suggestion/Recommendation
RECOGNIZE EXCESSIVE PAPER MAY ALSO SYMBOLIZE INDECISION, PROCRASTINATION INSECURITY, CONFUSION OF PRIORITIES
10-Self disorganisation and lack of discipline
Reason
FEAR LOSS OF CONTROL
Suggestion/Recommendation
USE PROJECT PLAN SHEETS TO PROVIDE BETTER CONTROL THAN KEEPING ALL FILES ON CLUTTERED DESK
10-Self disorganisation and lack of discipline
Reason
FEAR OF FORGETTING
Suggestion/Recommendation
PROPER CALENDARING AND USE OF CONTACT LOGS IS EXCELLENT MEMORY SUBSTITUTE. NO NEED TO REMEMBER WHAT CAN BE RETRIEVED.
11-Leaving tasks unfinished
Reason
LACK OBJECTIVE, PRIORITIES, DEADLINES
Suggestion/Recommendation
SET OBJECTIVES AND ARRANGE IN ORDER OF IMPORTANCE. SET DEADLINES ON ALL IMPORTANT TASKS.
11-Leaving tasks unfinished
Reason
RESPONDING TO THE URGENT
Suggestion/Recommendation
RECOGNIZE THAT URGENT MATTERS RARELY ARE AS IMPOTANT AS THEY SEEM. LEARN TO MANAGE URGENCIES.
11-Leaving tasks unfinished
Reason
CLUTTERED DESK/PERSONAL DISORGANIZATION
Suggestion/Recommendation
RESIST TENDENCY TO OVERREACT, THUS INTERRUPTING OTHER TASKS. CLEAN YOUR DESK AS YOU COMPLETE.
12-Management by crises
Reason
FALIURE TO ANTICIPATE PROBLEMS
Suggestion/Recommendation
EXPECT THE UNEXPECTED. ASK WHAT CAN GO WRONG. LIST POTENTIAL PROBLEMS AND DEVELOP STEPS TO PREVENT THEM IF POSSIBLE.
12-Management by crises
Reason
OVERREACTION (TREATING PROBLEMS AS CRISES)
Suggestion/Recommendation
LIMIT YOU RESPONSE BY:
?IGNORING PROBLEMS WHICH CAN BE IGNORED.
?DELEGATING OTHERS
?HANDLING ONLY THOSE WHICH YOU ALONE CAN TAKE CARE OF
12-Management by crises
Reason
FIRE FIGHTING
Suggestion/Recommendation
RECOGNIZE THAT IT IS MORE IMPORTANT TO PREVENT NEW FIRE FROM DEVELOPING THAN TO PUT OUT OLD ONES.
13-Meetings
Reason
LACK OF PURPOSE
Suggestion/Recommendation
DON’T MEET WITHOUT A PURPOSE OR AGENDA. ONLY THOSE NEEDED SHOULD ATTEND. ALLOW FOR APPROPRIATE PLANNING.
13-Meetings
Reason
TOO MANY/TOO FEW MEETINGS
Suggestion/Recommendation
TEST NEED FOR REGULAR MEETINGS. OCCASIONALLY DON’T HOLD ONE; SEE WHAT HAPPENS OR CUT TIME IN HALF FOR THOSE TENDING TO LAST A LONG TIME.
13-Meetings
Reason
FAILURE TO SUMMARIZE CONCLUSIONS AND FOLLOW UP
Suggestion/Recommendation
SUMMARIZE CONCLUSION TO ENSURE AGREEMENT AND REMIND PARTICIPANTS ABOUT ASSIGNEMENTS. ENSURE EFFECTIVE FOLLOW-UP. USE TABULATED MINUTES WITH ACTION PLAN AND DEADLINES.
14-Paperwork
Reason
INDECISION
Suggestion/Recommendation
READ IT ONCE, AND HANDLE IT. DO IT NOW; 80% OF DAILY INTAKE CAN BE DISPOSED OF ON FIRST HANDLING. DON’T HOARD IT.
14-Paperwork
Reason
OVERFILING
Suggestion/Recommendation
ANSWER ON ORIGINAL WHEN COPY NOT ESSENTIAL OR USE BACK OF ORIGINAL FOR COPY OF YOUR RESPONSE. (E-mails have solved this problem)
14-Paperwork
Reason
LACK SYSTEM
Suggestion/Recommendation
REDUCE COPIES; STANDARDIZE FORMS; FILE SELECTIVELY, AND ALPHABETICALLY, AND WITH CROSS REFERENCES; CONTROL RECORD RETENTION
15-Communication problems
Reason
USE OF WRONG CHANNEL
Suggestion/Recommendation
SELECT APPROPRIATE CHANNEL (PHONE, LETTER, MEMO, CONFERENCE)
Now email, video conferencing and web based activities.
15-Communication problems
Reason
DIFFERING CALUSE SYSTEMS
Suggestion/Recommendation
RECOGNIZE THAT EXPERIENCE AND ENVIRONMENT CREATE DIFFERENT BACKGROUNDS FOR INTERPRETING COMMUNICATION.
15-Communication problems
Reason
LACK OF FEEDBACK
Suggestion/Recommendation
GET FEEDBACK TO ENSURE UNDERSTANDING TAKE CORRECTIVE ACTION
16-Procrastination
Reason
THINKING, “I WORK BEST UNDER PRESSUREâ€.
Suggestion/Recommendation
RECOGNIZE THIS ASSUMPTION AS PURE RATIONALIZATION.
16-Procrastination
Reason
EGO TRIP (CRISIS CREATING)
Suggestion/Recommendation
RECOGNIZE TENDENCY TO ALLOW A CRISIS TO DEVELOP SO YOU CAN ASSUME THE ROLE OF “HERO†IN SOLVING IT.
16-Procrastination
Reason
HABIT OF DOING THE EASY OR TRIVIAL FIRST, POSTPONING THE DIFFICULT
Suggestion/Recommendation
GREAT DANGER HERE THAT WHICH MAY NOT GET DONE IS THE MOST VITAL GET #1 DONE FIRST!
17-Socialising
Reason
NEED TO CHANGE PACE AND DESIRE FOR CHANGE IN SCENERY
Suggestion/Recommendation
CONTROL THE URGE AND WHEN INDULGING IT BE THOUGHTFUL OF OTHERS DON’T INTERRUPT THEM. TAKE BREAKS WHEN NO ONE IS WORKING.
17-Socialising
Reason
DESIRE TO STAY INFORMED
Suggestion/Recommendation
PLAN TO OBTAIN NECESSARY INFORMATION ON SYSTEMATIC BASIS
17-Socialising
Reason
THINKING IT IS IMPORTANT FOR YOUR BUSINESS
Suggestion/Recommendation
DISTINGUISH BETWEEN KEEPING LINES OF COMMUNICATION OPEN AND NEEDLESS SOCIALIZING
18-Telephone interruptions
Reason
NO PLAN FOR HANDLING
Suggestion/Recommendation
DEVELOP PLAN TO SCREEN, DELEGATE, CONSOLIDATE.
SET HOURS FOR TAKING CALLS.
18-Telephone interruptions
Reason
INABILITY TO TERMINATE CONVERSATION
Suggestion/Recommendation
PRESET TIME LIMIT (“YES I CAN TALK FOR A FEW MINUTESâ€).
BE CANDID (SORRY, GOT TO GO NOW)
18-Telephone interruptions
Reason
LACK OF DELEGATION
Suggestion/Recommendation
DELEGATE MORE. REFER CALLS TO DELEGATES. PLAN CALLS. LIST POINTS TO BE DISCUSSED.
19-Travelling
Reason
PURPOSE UNCLEAR
Suggestion/Recommendation
CLARIFY PURPOSE, OBJECTIVES. EXPLORE ALTERNATIVES TO TRAVEL, SUCH AS BRINGING OTHER PERSON TO YOU, TELEPHONE, CONFERENCE CALL LETTER. (NOW WEB BASED CONFERENCING AND ACTIVITIES)
19-Travelling
Reason
POOR USE OF TIME EN ROUTE
Suggestion/Recommendation
KEEP FOLDER FOR READING, WRITING, DISCUSSION.KEEP LISTS FOR THINKING, PLANING, DICTATION.
19-Travelling
Reason
STACKED DESK UPON RETURN
Suggestion/Recommendation
DEVISE PLAN WITH STAFF TO HANDLE WORK IN YOUR ABSENCE. ASSISTANT COULD SEND LIST OR COPIES OF CORRESPONDENCE. GET UPDATING ON EMAIL.