#AmplitudeMadeEasy
Adam Greco
Product evangelist. Data industry veteran. Author of the definitive book on Adobe Analytics. Ex-Amplitude, Ex-Salesforce, Ex-Omniture.
I've been in the digital analytics space for over twenty years now. And during that time, I have seen more organizations struggle to be successful with digital analytics than I have seen be successful. While many of the barriers to success are related to people, process, and change management, I am surprised how often digital analytics tools get in the way of success.
While there are vendors who will tell you that the right tool will change everything, that is often just a sales pitch. I look at things slightly differently. I think of digital analytics tools like a waiter/waitress in a restaurant. It's the last mile between you and the kitchen - between you making a request and that request being fulfilled so you get value. When I am in a restaurant, I either want an amazing waiter/waitress who can anticipate my needs and make the experience more enjoyable or waiter/waitress that I barely notice! A good waiter/waitress intuitively knows when you are ready to order, makes sure your food arrives in a timely manner, makes sure drinks are filled, and brings the check at the right time. In a matter of speaking, great or good waiters/waitresses fade into the background so you can enjoy your meal. But we have all had those situations where poor service detracts from your dining experience. You have to wait too long to order, or your food never comes until you pester the server, or you have to wave down the server to get your check.
When it comes to digital analytics, too many analytics tools are like these bad waiters/waitresses who actually make it difficult to get to the value you want. Some digital analytics tools have interfaces that force users to become experts in the tool before they can get value. These tools often require data consumers to submit requests for help from a team of subject matter experts (SME) instead of enabling quick, easy data self-service. Other tools have so many different interfaces, each with different numbers (yes - I am looking at you GA4!) that no one is sure which data is correct.
At Amplitude, we have always done our best to balance having an easy to use interface, with the power needed to answer tough product, marketing, and experience analytics questions. But since we all use our own product ourselves, we empathize with our customers and continuously ask ourselves if we can do better. Amplitude has always prided itself on being a change agent and part of a new generation of digital analytics tools. We like to push the boundaries of what we think is possible and we continuously evaluate changes in the industry and adapt to those changes. Some recent examples of this was our launching of warehouse native analytics and cutting-edge AI features. We are even fine with admitting when stances we have taken in the past may no longer be the case. All of these things are what we tell our customers to do every day to build better products, so we better do it ourselves!
With all of the preceding in mind, I am super-excited to announce a slew of new Amplitude updates that we are calling #AmplitudeMadeEasy. Our product team has spent months talking to customers to understand what we could do to redesign Amplitude to make it easier. How can we be like a waiter/waitress that either anticipates your needs or just gets out of the way to let you enjoy your analytics tool experience?
Here is a list of some of the things we are releasing today as part of #AmplitudeMadeEasy
As you can see, we have been hard at work trying to make Amplitude the easiest digital analytics product to use. We are excited for our customers and prospects to try using all of these #AmplutudeMadeEasy features. You can learn more about #AmplitudeMadeEasy here:
Solutions Engineering and Architecture
6 个月This you?
AI @ IBM | Advisor | Writer (jakemakler.com) | Dad
6 个月Autocapture?? You?? ( ?? checks calendar to see if its april fools day)
Engineer #1 at Amplitude Analytics
6 个月Thank you, Adam Greco for pushing the product team for several months now to go down this direction and bring in this new digital analytics revolution. Can't wait to see the impact this will have on marketing orgs that are looking for better alternatives to Adobe Analytics and Google Analytics! #AmplitudeMadeEasy
Staff Software Engineer at Amplitude
6 个月This is huge!!