Amplifying Impact: How Client Success Drives Community Supervision Forward

Amplifying Impact: How Client Success Drives Community Supervision Forward

Reflecting on the past 14 years in the criminal justice field, I am truly grateful for the opportunities I have had to work with individuals who have been involved in the criminal justice system. It has been both challenging and rewarding to see the transformation that can occur when individuals are given the support and resources, they need to turn their lives around.

One of the most empowering aspects of my work has been witnessing former supervision participants lead successful lives after completing their programs. It is truly inspiring to see individuals who were once struggling with addiction, homelessness, or other challenges, now thriving in their careers and personal lives.

What touches me most is when these individuals reach out to thank me for the role I played in their journey to success. They often express gratitude for treating them fairly, providing encouragement and support, and showing them grace when they needed it most.

I have had participants who, at the time, disliked me for holding them accountable and pushing them to make positive changes in their lives. However, they later came back to tell me that they now understand why I took the approach I did. Some have even gone so far as to say that I helped save their lives.


One individual, in particular, stands out in my memory. When I first started to supervise them, they were resistant to change and struggled with addiction. But through our work together, they were able to turn their life around and are now successful in their career with a loving family. They often tell me that they wouldn't be where they are today without my guidance and support.

These moments of gratitude and acknowledgement remind me of the importance of my work in the criminal justice field. It is not just about enforcing rules and regulations, but about empowering individuals to make positive changes in their lives and become productive members of society.

Many have also shared their appreciation for the way I approached our interactions. They have mentioned that they valued the fact that I gave them options instead of telling them what to do. They have also said they appreciated that I was honest and straight forward with them, even if it wasn’t something they wanted to hear. ?By empowering them to make decisions about their own lives, they felt more in control and motivated to make positive changes.

When individuals successfully completed treatment or achieved milestones in their personal growth, they would often come back to thank me. In those moments, I would always make sure to acknowledge their hard work and dedication. I would remind them that I didn't do anything – they did all the hard work themselves. I simply provided them with resources, encouragement, and support along the way.

It is important for individuals to recognize their own strength in their journey towards success. By reminding them that they were the ones who put in the effort and made the necessary changes, it reinforces their confidence and determination to continue on their path to a better life.


By keeping emails, voicemails, letters, and remembering clients who stop by to say hi, I am reminded on a daily basis of the impact I have had on individuals in the criminal justice system. These tokens of gratitude and connection serve as motivation to continue the important work of supporting and empowering those who are seeking to turn their lives around.

Each success story that I am able to witness and be a part of outweighs the challenges that come with this line of work. It is a powerful reminder of the resilience and strength of the human spirit, and it reinforces my commitment to making a positive difference in the lives of those I work with.

I am grateful for the opportunity to have played a small role in these individuals' journeys to success, and I look forward to continuing to support and advocate for those who are seeking to turn their lives around. The impact we can have on others, even when it may not be immediately apparent, is truly life-changing.

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Ashley Burks-Wright, PhD, LMHC(IN), NCC

Assistant Professor & Mental Health Counselor | Expert in Sex Therapy

1 个月

I love this perspective! As a counselor educator, I often have very similar conversations with my counselors-in-training about focusing on the clients' wins and the progress they are making particularly when working in 'heavy' fields like substance abuse. Thanks for sharing your story!

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