Amid Uncertainty, Communicate with Intention

During times of uncertainty, effective communication is crucial to avoid miscommunication and maintain a positive team dynamic. Here are key pointers to consider:

• Avoid focusing excessively on the future; balance it with recognizing small wins to boost morale.
• Provide context to your team, even if you can't share everything, through transparency and frequent communication.
• Acknowledge challenges alongside successes to demonstrate that success is not without obstacles.
• Steer clear of common mistakes like overemphasizing the future, neglecting context, and only highlighting successes.

Adapted from “How Leaders Miscommunicate When Tensions Are High,” by Liz Fosslien