Amazon and Microsoft Embrace SAAS: A Look at Their Cloud-Based Products and Services.
Amazon and Microsoft are two of the biggest players in the technology industry, and they have recently made significant strides in the Software-as-a-Service (SAAS) space (Albergotti, 2019; Lohr, 2018). SAAS refers to software that is delivered to users over the internet, rather than being installed on their individual devices. This allows for greater flexibility and convenience for users across different devices.
Amazon's entry into the SAAS space has been particularly notable, with the introduction of several new products in recent years. One of the key products in their SAAS line-up is Amazon Simple Email Service (Amazon SES) which is a cloud email-sending service made to help businesses send large volumes of emails.?
Another notable SAAS product from Amazon is Amazon Connect, a cloud-based contact center solution that allows businesses to easily set up and manage their customer service operations (Amazon, n.d.). With Amazon Connect, businesses can handle incoming calls, chats, and other customer interactions from a single, intuitive interface.
Microsoft, on the other hand, has a long history in the SAAS space, with products such as Office 365 and Azure Functions. Office 365 is an online-based version of Microsoft Office suite, which includes applications such as MS Word, Excel, and PowerPoint. It allows users to access these applications over the internet.
Azure Functions is a serverless computing service from Microsoft that allows developers to run short codes (called "functions") in response to events. Azure Functions offers a range of features, such as automatic scaling, built-in monitoring and logging, making it a popular choice for developers who want to build and deploy cloud-based applications.
In conclusion, Amazon and Microsoft are both making significant strides in the SAAS space, with a range of products that are designed to help businesses take advantage of the flexibility and convenience of cloud-based computing.?