Amazon Bets BIG On Generative AI!
Optimism is in the air this week...?
It was an exciting week in the world of e-commerce, with Amazon unveiling a host of new generative AI tools, retailers gearing up for the holidays, and a look back at the highs and lows of Cyber 5. Here are the biggest stories:?
The Amazon Corner
The Big Event: What We Learned from Amazon’s re:Invent Cloud Conference
It’s going to be another exciting year for everybody’s favorite retailer: Amazon’s re:invent conference in Las Vegas showcased a host of exciting new services and features — especially in the realm of generative AI. Amazon Web Services' CEO Adam Selipsky and VP of Data Al Swami Sivasubramanian announced a handful of exciting AI innovations, including Amazon Q (an AI assistant specifically for work), two new AWS-designed chips to improve AI performance and efficiency, and new features for the Amazon Bedrock service.??
The company also announced new capabilities for SageMaker, a service that combines a broad set of tools to enable low-cost machine learning, as well as an expansion of AWS Supply Chain and a new purpose-built storage class for Amazon S3 — a cloud object storage service — for users that require extremely fast data access. We’ve barely scratched the surface of all of the exciting news unveiled at re:Invent, so be sure to read on for a full rundown of what was announced.??
领英推荐
Top Retail and E-commerce Stories
Impressive Success: Walmart’s Online Marketplace Has Its Two Biggest Days Ever?
Competition for Amazon’s crown? Walmart has announced that its online marketplace experienced its two biggest days ever during the Cyber 5 holiday shopping period. Unsurprisingly, Black Friday and Cyber Monday drew the most customers, with millions visiting the company's website in search of pre-holiday discounts. Neil Saunders of retail analysis firm GlobalData noted that Walmart’s online marketplace is “still relatively embryonic” compared to other retailers, leaving much room for growth.??
Despite the impressive sales days, Walmart lost some ground to competitors regarding market share. The company claimed 6.8% of the total US traffic to the top 1000 retailers during the Cyber 5 period, which is 2.2% less than last year. Nonetheless, thousands of sellers on the platform reported their highest sales days ever during the same period.??
QUICK TIP
Try this. A detailed, up-to-date FAQs page can take some of the load off of your customer service channels.?
There's a lot more where this came from! Check out this week's entire newsletter and subscribe to Click & Conversion here!