Am I the right person to be an IoT Evangelist?
In my past I went to a religious institution and studied to be a minister.? I discovered my flaws along the way that lead to my doubting I could make it on the pulpit.
Now I am finding that being faithful to IoT is not without parallels.
My latest experience is that I made the mistake of buying a new HP printer and signing up for "the service" of getting printer ink.? Then misplacing their shipped printer ink. Since I was out of the old ink and was not scheduled for another shipment.? I went to the store to buy some.??
Guess what?
The "Genuine HP" printer ink from the store was not allowed because it was not part of “the service.” I called and after several frustrating conversations, I found out I had to cancel “the service” to use my store bought “Genuine HP” printer ink.
Last week I ran out of my Genuine HP printer ink “Cyan & Yellow”, but I found the ink from “the service”. I put it into my printer, but the printer won't use it because it has to be part of "the service".??
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I have an idea, I will print in Black and White…. Nope, still the same problem.
Now whenever I hate those painful passages biblically, I would indulge in speculation about the rationale. ?
IoT, particularly consumer IoT, should be designed to make “things” easier and have lots of ways out.? ?My religious training taught me that we are all flawed, if IoT does not have room for human flaws. It should not be called consumer IoT.
In this case, I can imagine a product manager being confronted by human flaws and the choice of programming for “the service” as taking away all worry for the consumer.? Unfortunately, I am a flawed consumer. And I think the spirit of the service could have accepted my use of "Genuine HP ink" with an element of grace.
Without sugar coating I will start printing again as soon as I buy "genuine HP" ink or (putting a little fear into the mix) perhaps a new non-HP printer.
Whichever is cheaper.