Am I Answering the Questions on the Minds of My Clients?

Sometimes, I want to hold out for the right question to be asked as a coach or a mentor.

Sometimes, that is the wrong thing to do.

The client needs to unload the immediate question in order to be able to dig into the deeper and more important ones. The unanswered question is a roadblock in the real world of nuts and bolts. The path must be cleared and the detail work must be facilitated before moving forward is a possibility.

Get used to it.

Coaching and mentoring are client-driven businesses. We are here to help.

So, the other day, the big and pressing question was not about an overall social media strategy compete with funnels, calls to action, and circular conversations. It was something more basic.

How do I add or change the welcome message on my YouTube channel?

Gratefully, I was ready with an answer and jumped into a demonstration.

Before I could press on, I had an eye-opening pause. "Stop! Let's record this. Someone else is bound to ask this question and I will have the video at-the-ready."

So, I did and I have it for you below, just in case you are ever asked.

Frankly, I found the technique by scrounging around, but a simple lesson would have saved me lots of scrounging time.

Are you willing to do that for your clients?

Are you willing to answer simple questions to save them time and help them move along?

Does it bother you that you might be doing this over and over? Use my trick. Record the demo and create a document for it. Then file it in a resource folder. upload it to a cloud fold you can share. Label it plainly and make it available.

Keep a good index so that you can reference your client whenever the question arises.

Post it in an article on helping folks with technical questions and be ready to share the URL.

Distribute it to your colleagues on LinkedIn in your newsletter and help them out. Invite them to use it.

Take your own advise and encourage them to share with their friends. point out that you are modeling your approach and cloak the whole thing with a bit of self-righteous advice.

Smile at the inside joke and finish the article.

You are done.

And I am done.