ALWAYS UNDERSTAND YOUR CLIENT’S BUDGET CYCLE, SO YOU CAN GET INVOLVED!
Ian Markram
Coach for IT Professional Service Businesses | CEO & Founder of Loading Growth
What is the most essential thing in a business? Is it the idea? The end-product? The sales team? Or is it you, the CEO, or the company's leader? If you think these are the correct answers, you’re wrong. Don’t take it negatively – all your answers are correct in some way. A business cannot start without an idea nor can it fully flourish without a sales team. And yes, the business wouldn’t be good if there wasn’t anybody in charge. But the most important thing or person is the client. In this case, you should always understand your client’s budget cycle so that you can get more involved!??
If you are unsure what to do next, think of this question: What is the best thing for the client? When in doubt, think of your client. They’re why you’ve created your business in the first place. They are why you’re constantly improving and adapting your product or service.??
But other than knowing your client’s wants and needs, you should also consider your client’s budget cycle. In this article, we’ll tell you why!??
What Is A Client’s Budget Cycle??
But before we dive too much into why you need to know the client’s budget cycle, you should first understand it. So, what is a budget cycle in the first place? When it comes to a business or any form of government, budgeting must be involved. Budgeting refers to allocating scarce resources to the necessary departments to attain total productivity and functionality.???
This means that a budget cycle allows the system to absorb and respond to new information, allowing for accountability within the organisation. This allows a business to control costs and streamline administrative processes. The cycle itself can be monthly, quarterly, and annually.???
A client’s budget cycle is also typically split into four phases, namely:??
If you put the entire context into your client’s situation, you can understand them from a business perspective. This means you’re able to help them out more! So how does this happen? What should you do? Are there specific steps that you need to take???
Don’t Forget!??
Remember, a customer’s loyalty shouldn’t be taken for granted. You must forge sincere relationships with people. It’s not always about making the sale or having your proposals approved. Sometimes, it’s looking out for one another!??
This article has many tips for understanding why you should know your client’s budget cycle. But at the end of the day, you should always ask yourself: What about the client???
Why Should You Learn Your Client’s Budget Cycle???
Cultivating long-term relationships with your existing clientele is one of the most essential things you can do. Even though it may sound very easy, it’s not. There are certain factors you need to consider fostering a healthy and fruitful relationship with these clients.???
Here are a few tips when it comes to customer relationship management:??
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You can get involved!??
By getting involved, you are showing your clients that you care about their business. Not every organisation or company has a budget cycle. And if they do, it might not be working well for them. So, you can assist by helping them create a budgeting process. Rest assured, your client will appreciate the initiative you’ve taken. You won’t be projecting yourself as somebody who wants to take all their money. Instead, you’ll be showing them that you want them to succeed. And if they succeed, they can make better investments. These investments can help you in the future!??
Create better proposals!??
??Everybody knows that knowledge is power. When you know things, you are less likely to make mistakes. You don’t have to do any risky guesses, making it easier for your business to flourish. Additionally, you can adjust your proposed plan according to your clients’ needs. This will help them work around it.???
Propose at the right time!??
Another tip we have for you: you need to propose at the right time. When you come in too early or too late, it will be extremely risky and costly. So, if you have a fantastic plan you want your client to know, you should wait for the right time. And how can you tell if it’s the right time? Easy! You can tell by your client’s budget cycle. When you’re fully aware of what stage of the budget cycle they’re in, you can tell when to propose new ideas!??
Win the project!?
Knowing your client’s budget cycle gives you more chances of winning. How so? Since you’re able to know and understand the details of the cycle fully, you gain more favour. There will be no wasting of time, especially yours or your client’s. This also ensures that you can build stronger relationships with them.???
Conclusion??
At the end of the day, business isn’t just about taking care of your products and services. It’s about managing several things at once and communicating with different departments. Not everything is going to be internal. In fact, the client is one of the most important external factors you must consider. Without a customer base, your business is nothing. It won’t be long before you pack up and go!???
When you understand your client’s budget cycle, you also understand the hows of their partnership with you. That’s what business is all about – a partnership that you need to maintain for a hopefully long time. This can be done by collaborating on several projects or investing in each other. Knowing their budget cycle lets you know the best time to propose new plans or win the project!??
But it’s not just a win for you. It’s also a win for them! Since you helped them out, they also have their own fully functioning budget cycle!??
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