Almost Timely News: ??? Generative AI's Most Useful Healthcare Use Case (2024-09-01)
Almost Timely News: ??? Generative AI's Most Useful Healthcare Use Case (2024-09-01) :: View in Browser
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What's On My Mind: Generative AI's Most Useful Healthcare Use Case
This week, something completely different. I just returned from... surgery! Yes, I had unplanned surgery due to gall bladder issues I didn't know I had. On Tuesday, I thought I had food poisoning, but by the time I got home from a client event on Thursday, I knew something was up. I went to bed, woke up Friday morning, and went to urgent care. They said, "uh, sir, you need to go to the ER," and I did. After a whole bunch of tests, they determined that something was seriously wrong with my gall bladder (like you're about to go into septic shock and die within a week), removed it, and I came home this morning.
The medical team at Metrowest Union Hospital did a great job and I'm grateful to them, my family, and the team at Trust Insights for all the support and care I've received over the last two days.
Now, that's not the headline story, or at the very least, that's not what this newsletter is about. No, this issue is about generative AI. As soon as I knew I had to go to urgent care, I started to document everything that had been going on. So I gave ChatGPT a prompt that went like this:
"You're an award-winning physician with expertise in all forms of medicine. I need your help compiling a thorough intake list, as I'm on the way to seek medical care. I want you to ask me all the questions a doctor would ask on intake so that I have everything written down and documented. We will want things like symptoms, a timeline of events, and everything you think is appropriate for me to provide to my doctor. I do not want you to provide a diagnosis; that we will leave up to my doctor. But I want to make sure my doctor has all the information they need. Please start asking me questions."
Over the span of 15 minutes, ChatGPT (and really, any foundation model could do this, I just had the ChatGPT app on my phone) asked me question after question, and spit out this summary at the end.
Patient Summary:
[omitted personal medical data]
Current Symptoms and Timeline:
Pain Description and Physical Discomfort:
Heart and Respiratory Observations:
Medications and Supplements:
Similar Past Incident:
After I visited urgent care, I took a screenshot of the printout and had ChatGPT add that to the summary so that when I arrived at the ER, I didn't have to repeat myself. I was able to hand the attending physician my phone and get them up to speed very quickly.
Summarization is one of the top use cases of generative AI, and in this case, it was able to take a lot of rambling, disorganized inputs (because I kept revisiting things out of order) and organize them well.
The feedback I got from the physicians in both urgent care and the ER started the same. "Are you a doctor? Do you work in healthcare? This is very thorough!". Had I not been in exceptional pain, I would have explained what I actually do for work.
I want to reiterate and re-emphasize that ChatGPT and generative AI are NOT medical diagnostic tools. They cannot substitute for a human doctor.
They cannot make accurate medical diagnoses, and you certainly wouldn't want to bet your life on it. But they CAN dramatically speed up the intake process AND be very comprehensive about it, especially if you're not able to think as clearly as you usually do. And it's my hope that people and medical professionals think of them in that aspect - as an endlessly patient assistant who can keep asking questions, keep taking in disorganized information, and keep providing outstanding summaries.
As long as I follow post-surgery guidelines, I should make a full recovery in a few weeks. For the folks who will see me on stage in a few weeks at the different events, you'll please understand if I'm not 100% myself, but I will deliver all the value I can. And again, I can't thank enough my family, the staff at Metrowest Hospital, and my friends at Trust Insights for getting me through this rather surprising turn of events.
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Christopher S. Penn
Just listened. I am glad you’re alright. And thanks for sharing the use case…that was smart thinking (of course) and something I bet I will use now if put in a similar sutuation. I try and do the same with my kids, asking all those questions, and then summarizing for the doctor, but it’s only as good as what I know to ask, and it’s clunky. Wishing you a full recovery soon.
AI Educator | Learn AI Easily With Your Friendly Guide | Built a 100K+ AI Community for AI Enthusiasts ( AI | ChatGPT | Tech | Career Coach | Marketing Pro)
2 个月Wow, what a compelling read! Using ChatGPT in a health crisis? That's next-level innovation. Eager to dive into your series on responsible AI! Christopher Penn
Insights-Driven Integrated Marketing Communications Professional | Specializing in Strategy, Project Management, Digital Marketing, and Content Creation | Actively Seeking New Opportunities
2 个月I’m glad you have an excellent medical team and that your surgery went well. I’m also happy you are on the way to a full and speedy recovery!
Helping Online Marketplaces and Agencies Scale Rapidly & Increase Efficiency through software integrations and automations
2 个月tech's pulling some tricks, huh? using ai in health scares is bold! how did it help you out?
Chief Storyteller at Agorapulse w/ 6 podcasts | ?? Host of AI in Marketing: Unpacked podcast, AI Consultant | Author, Speaker, Dad
2 个月Wow, Christopher, first and foremost I’m sorry you went through that. So glad you’re on the mend and wishing you a speedy recovery!! But I certainly love and appreciate how you used ChatGPT and how you documented it for us. Thank you for that!