A conversation would be better.

“We’ll reach out if we need something."

“We’re all set. I will contact you in the future, if I need to quote a part."

I get that a lot.

But I wonder.. when that day comes, how will you possibly remember??

If my one email leaves such a lasting impression on you.. if it's so impactful that you’ll remember my product or service a year or two from now, congratulations! You have an amazing memory!

Or maybe you file me in an inbox labeled “suppliers”. That’s cool. I look forward to hearing from you one day.

In the future, what if someone else assumes your role, or if you retire? Is there a transfer of knowledge?? I imagine the conversation goes like this:

“Here's the keys to my desk, Bob. Oh, by the way, did I mention that fastener supplier who emailed me once, 5 years ago? I tell ya, if you ever need a new source for parts or inventory management, he’s your guy!!”

Now from my perspective, it’s good to at least have a conversation and determine if we’re a "fit" to begin with. That way, we’ll both have a mutual understanding.? Then, a year from now, when you need us, it won’t be so “out of the blue”. We’ll be acquainted. And if we’re not a fit, it’s still good to have the initial conversation. It will save us both a lot of time later.

?To summarize, it’s best to have the conversation first.

?My company excels in many things - supplying parts, total cost reductions, operational efficiencies, engineering support, and customer service.

But mind-reading....not so much.

So let’s have the conversation first.

That way, “You’ll know us when you need us!”

-Ernie

Field Fastener

https://www.fieldfastener.com/contact-us

#fieldfastener #industrialfasteners #industrialsupply #inventorymanagement