All about: inDrive Delivery

A while back we featured inDrive Couriers. Now it’s inDrive Delivery’s turn in the spotlight! And no, it’s not the same thing as inDrive Couriers, (although it’s an easy mistake to make, in that both divisions are involved in getting goods from point A to point B).

So, inDrive Delivery is responsible for deliveries for businesses ranging from small to enterprise-grade. Organizing deliveries on this scale is a complex technical process. It’s not just about hiring a team of couriers; it’s also about setting shifts, selecting routes, ensuring precise timing - and, of course, keeping costs reasonable.??

Many businesses find it more cost-effective to outsource this process, rather than maintaining an in-house courier staff. After all, volumes of orders can vary a lot, and it’s not worth having someone on standby if you only use them now and again.

They offer their clients three models, based on their needs:?

* Delivery as a service:? end-to-end delivery, organizational and technical solutions for all involved parties.?

* Couriers as a service: couriers for clients in need of resources for delivering their goods.?

* Software as a service — unique delivery management software solutions for clients with their own couriers.

All of these models use IT solutions to handle delivery management, order grouping and dispatching, optimal route planning, and demand forecasting.?

The joy of tech

Compared to manual planning, inDrive Delivery’s high tech approach has been shown to use less courier staff? (e.g., up to 20-25% in some of inDrive’s tests), increase deliveries per route (e.g., up to 30% in some tests),and improve the productivity of couriers. It also? decreases the rate of cancellations.?

All of which means that delivery management costs less for clients, which means - inDrive Delivery rocks! (Case in point: In November 2023, they processed more than 50,000 orders, a significant achievement for a relatively small team.)?

In short, inDrive Delivery is all about providing the best quality at the best price, challenging the monopoly of large companies that charge high commissions. They’re also working to build a courier-centric business that ensures couriers a decent income and the chance to develop professionally and financially. So, for both clients and couriers, inDrive Delivery … delivers!