Is it all about delivery in training – Yes or No?
Valerie Merrill - FLPI
Training professional in Bespoke IT, Microsoft & People Skills | Trusted Advisor | Change Mgmt | Team of qualified professionals | Member LPI Membership Advisory Board | Member Women on Boards | Podcaster
· Am I saying that good delivery is all there is to training? No, I am not.
· Am I saying that delivery is all the users or delegates see? Yes, possibly.
· Am I saying that training is like magic, it just happens? No, I am not.
We trainers are consummate professionals. An immense amount of work goes on behind the scenes to make your training session go well.
Just like a football match/a 100m sprint/theatre play, the delivery is the fun and buzzy part of training that most people see or understand. So, when you think about training it is the doing you think about.
How do we get there?
The delivery is the show, the performance, the gala. Good trainers make it look easy; they achieve results saving you pain, time and money.
The depth of understanding and time taken to produce those learning interventions may well surprise.
https://www.td.org/insights/how-long-does-it-take-to-develop-one-hour-of-training-updated-for-2017
As you in the table for merely an hour’s worth of training the average is 38 hours.
Off the shelf a piece is learning for 8 hours could take another 3 days of re-development.
It takes time and consideration to develop meaningful and contextual tasks/concepts/scenarios and testing thereof. The days of the back of a fag packet or winging it are long gone for every industry and sector.
As systems seemingly get easier their implementation paradoxically is becoming more complex.
When new ways of working are introduced, we don’t always like them or understand them. The default human reaction is resistance. Mostly, we do not want to be pushed out of our comfort zone.
However, change is inevitable and often the engine of progress. Communication of the strategy is what the trainers do to make your users’ journey worthwhile, engaging and deliver traction.
Trainers are much more than the delivery/performance. They are ambassadors and partners making a sustainable difference.
Executive Assistant
4 年Thanks for sharing, Valerie. So true that trainers are ambassadors and partners for your business.?Understanding a client’s strategy and culture really make a difference too.
Explaining Change Expert, Clarifying the Complex. Helping Stakeholders to Embrace, Understand, Believe & Support Change.
4 年Isn't it surprising how much time it takes to develop high quality training modules. Am guessing the timings in your 2017 research results include developing the framework for modules, creating content for each module, test platforms, manuals and presentation slides, exercises to practice and assess learning, videos, case studies, discussions and peer exchanges, and perhaps brainstorming and role playing. Plus rehearsals and fine-tuning for each module. Have I missed anything out?
Independent Digital Non-Executive Director, C-Suite Executive, Serial Business Advisor for Growth-Phase Tech Companies, and Best Selling Author
4 年Great share Valerie Merrill - FLPI, Developing a training function is execution. The best strategy will be useless if it isn’t executed properly, so it’s important to spent sufficient time dedicated to execution once the strategy is crafted. Training is a key element to a successful company; a formal training function can benefit most. Keep in mind, though, that “some training” is not, necessarily, better than no training. Poor training can have significant negative consequences, so it is essential that adequate thought and planning go into the development of a training strategy.
[On sabbatical] Principal Agile Transformation Consultant at PA Consulting
4 年Too true!