All answer from YUETAN CHAIRS
Q: Are you a trade company or a manufacturer?
A: We are a manufacturer with a factory in Zhejiang,China.
We provide high quality products with best price and outstanding custmer service.
Q: Can you help me design or modified the products as we request?
A: We have R&D capability and professional & efficient team, customized service and OEM/ODM are welcome.
We can do new design base on your sample/drawing/photos and measurement.We will try our best to make it come true as long as you need.
If you see one of our styles, but some of them need to be changed, we will change them according to your requirements, including color, size, leather or fabric, etc.
Q: What is your MOQ?
A: In general, our MOQ is 1*40’HQ container mixing different items.
However, in order to work with you better, small quantity order is accepted.
Q: Do you accept a sample order?
A: Yes,sample order is acceptable ,however buyer has to pay for the production cost and shipping cost .
Q: What's the payment term?
A: Our payment term is usually 30% deposit and 70% after copy BL by T/T or L/C.
Trade assurance is available too.Please contact us for better support.
Q: When does my order to ship it?
A: 3 days after payment for the items with stock. 30-45 days for the general products and it depends on the style and quantity.
And for the unlikely products the date maybe delayed due to a shortage. We will inform you via message or email immediately.
Q: What is warranty for all the products?
A: 5 years frame warranty, 2 years warranty on all other parts (under normal using).