AiN # 24:The Way We Think About The Travel Industry is Changing with?AI
Dr. Chan Naseeb
Data Science & AI Leader at IBM, X-KPMG, X-Accenture. AI Expert | Globally Recognized Leader in AI | Generative AI | Multi-Modal & LLMs | MLOps | Responsible AI | Keynote Speaker | Advisor | Consultant | Career Coach
Welcome to the Augmented Intelligence Newsletter (AiN) by C. Naseeb.
Hey, in this issue, I explain the key concepts surrounding the power of AI and how it is reshaping the travel industry. There is also a special link to join the Success Club by John Lee. I've included the details below.
In the recent issues, I wrote about the power of generative AI for a common man, tokens in LLMs, LLMs for Timeseries, RAG Pattern, my reflection and highlights for 2023, and the five pillars of Trustworthy AI: Transparency, Explainability, Fairness, Robustness, and Privacy.
AI is shaking up how we travel in a big way. Think about it like this: AI tailors recommendations to your tastes, keeping track of where you’ve been and what you liked. Dynamic pricing? That’s all AI, shifting prices based on demand or how much competitors charge. Then, some chatbots help us with bookings and itinerary changes immediately for a smoother experience. Don’t forget predictive maintenance, the unsung hero that keeps planes flying without hitches by predicting when they need fixing. When planning trips, AI considers everything from our budget to time constraints to make sure we get an optimized plan just right for us. Security’s getting a boost, too, with AI sniffing out fraud before it happens. Language translation tools also come into play here; these handy gadgets bridge communication gaps between travelers and locals, which is useful when exploring new places. Next up is predictive analytics; think weather patterns or market trends being analyzed so businesses can plan better around them?—?pretty neat! Images posted online don’t go unnoticed either, as image recognition tech uses them to suggest cool spots we might want to check out next! Lastly, let’s not overlook customer feedback analysis because companies use those reviews and comments from social media or surveys (yes, they read them!) They’re digging deep into these insights trying their best not only to improve but exceed customer satisfaction levels?—?thanks again, mighty AI!
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Imagine this, AI systems delve into your travel tastes, past trips and online activity to give you tailor-made suggestions. They point out where to go, what hotels suit you best, and which experiences might blow your mind. Kind of like when a movie nails the book it’s based on; all those details you visualized while reading springing to life on screen! That same concept applies here?—?these algorithms shape an image of your ideal journey by piecing together information from different areas. AI systems sift through your travel likes, past bookings, and web surfing habits. Their goal? To give you tailor-made suggestions for places to visit, where to stay, and what fun stuff you could do there.
Dynamic Pricing: AI-driven pricing models adjust fares and accommodation rates in real time based on factors such as demand, availability, and competitor pricing, optimizing revenue for airlines, hotels, and other travel providers.
Chatbots and digital helpers: they’re not just helpful for travelers, booking trips or making changes to plans. These AI-driven buddies respond in real-time, elevating the way customers interact with travel services. It’s like having a personal concierge right at your fingertips! Plus, it makes for an improved overall customer experience?—?quicker answers and less hassle? Yes please! And when you think about movies adapted from books, isn’t it amazing how we critique them based on how well they align with our own imaginations? Like listening to a story being told?—?your mind paints vivid pictures of characters and events that may differ vastly from someone else’s interpretation. It’s fascinating really! Chatbots powered by AI are the ultimate lifesavers for globetrotters, stepping up to bat when you need a hand with bookings or adjusting your travel plans?—?they’re always ready to respond in a snap and seriously level-up the user experience.
Predictive Maintenance: AI algorithms monitor the condition of transportation fleets, including airplanes, trains, and rental cars, predicting maintenance needs and reducing the risk of unexpected breakdowns and delays.
Smart Itinerary Planning: Leveraging your personal preferences, time restrictions, and financial considerations, AI whips up the ultimate travel itinerary; pinpointing entertaining activities to partake in, must-see landmarks to visit and top-notch eateries that align with your palate.
Harnessing the power of AI, we sift through mounds of transaction data and sniff out any patterns that smell fishy. This boosts our security efforts and helps us keep travelers safe from being hit by painful financial losses due to fraud. AI systems are like the heroes of our story, working behind the scenes. They’re constantly studying transaction data and patterns?—?kind of like piecing together a puzzle or trying to predict the end of a mystery novel. And why? To catch any sneaky fraudulent activities that might be happening. This ramps up security measures big time, which is great because it helps shield travelers from financial headaches they definitely don’t need.
Language Translation: Leveraging AI technology, globetrotters get an edge by busting through linguistic barriers, fostering fluid small talk with the natives and dialing up the volume on cultural exchange.
Weather Forecasting and Planning: So, think about it this way. Just like how AI dives into the past?—?all that historical data and market trends?—?to foresee travel demands, imagine if we used it for movies. We’re talking details from weather patterns to even political events influencing our movie choices! It’s all about making smart moves: planning, pricing strategies, marketing tactics… you name it. You’ve read a book and pictured everything in your head, right? Characters, places… the whole shebang! Now imagine watching a movie based on that same book. Chances are you’ll judge the film on its ability to live up to those mental images. Diving deep into the ocean of past data, swinging with market trends and taking weather shifts or global happenings into account, AI makes educated guesses about travel demand?—?a powerful tool for businesses to gauge their need for capacity, smartly set prices and target their marketing efforts effectively.
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Image Recognition: Harnessing the power of artificial intelligence, globetrotters are given a new avenue to unearth unexplored destinations as it diligently combs through photos and videos strewn across social media and travel-oriented websites, effectively deconstructing these visuals into categorizable data that highlights captivating points of interest.
Customer Feedback Analysis: AI analyzes customer comments and reviews from all over the place—think social media, review sites, and surveys. Itr picture of how happy our customers are and what needs to be improved gives us a clea. Plus, it helps travel businesses make smart choices for their strategy.
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Have a nice day! See you soon. - Chan
Corporate Communications IBM DACH | Passionate about people, communication & how #AI can infuse our life.
8 个月Thomas Jirku fyi
GEN AI Evangelist | #TechSherpa | #LiftOthersUp
8 个月Excited to explore the transformative power of #generativeai in the travel industry! #SuccessClub