AI That Works for You—and Your Clients: A Guide for Insurance Agents

This Week: The Future of Insurance: Balancing Automation and Human Touch With Christopher Frankland ??

Leverage AI to make better choices in insurance—without compromising client relationships

In this episode, we spoke with Christopher Frankland, Global Head of Product and Innovation at Cover Desk about the transformative role of GenAI and agile methodologies in the insurance industry.

We covered:

• How GenAI in insurance can impact customer trust—and ways to preserve it
• How AI can streamline routine tasks while preserving the human touch in complex customer interactions
• Two insurance use cases ripe for automation
• How to combine automation with decades-old legacy systems (it’s possible!)

AI-Driven Underwriting: Boosting Efficiency With Doug Robare

Is AI coming for the insurance industry’s oldest strongholds?

Coverys’ Doug Robare lays out how traditional underwriting is getting a high-tech overhaul.

With AI taking over complex analyses and reducing time-intensive tasks, it’s not just about efficiency—it’s about changing the game.

Doug’s take? Underwriters who don’t embrace AI risk being left in the dust. Watch the full episode to see what the future holds.

Integrating AI in Insurnace: Our Approach

Over the past 2 years, we’ve talked to 100+ insurance leaders. Almost all cite integration as the top barrier to adopting AI.

Typical integration is laborious, disruptive, and costly.

It requires replacing existing systems, retraining employees, and managing extensive downtimes.

Our approach is different—it enhances rather than replaces your systems and streamlines, not disrupts, your workflows.

Discover how our approach differs and why it’s the right choice for your business.

See how it works here.