AI in the Workplace: Making Employees Happier

Recently we briefly touched upon how many people believe that AI is going to take over our jobs, making humans obsolete.

Let's talk about it:

The reality is far from doom and gloom. Starting with a true fact, AI is not here to replace human jobs; it's here to make our work easier, faster, and more efficient.

The evolution of AI in the workplace has been remarkable, and it's changing the way we work. Let's look at how AI is helping employees become more efficient, achieve more with less burnout, and why the future is bright with AI in the workplace.

To understand how AI is helping employees become more efficient, let's first take a look at the evolution of business throughout the years. In the past, businesses relied heavily on manual labor, which meant that tasks took longer to complete, and mistakes were more common. However, with the advancement of technology, we've seen a significant shift in the way businesses operate. Automation has become the norm, and businesses are incorporating AI to automate tedious tasks.

Just like the early adopters of the www and other technology booms, it's better to get ahead of the trend as we know this is here to stay for the foreseeable.

One of the industries that have seen a massive change due to AI, and thanks to our own business experience, is the booking and scheduling industry. In the past, scheduling and booking appointments were done manually, and it was a time-consuming task that required a lot of effort. that required a team of people to cross-check everything, each and every time a single booking came through.. EVERY. SINGLE. TIME.

However, with the help of AI, scheduling has become more efficient. AI-powered scheduling tools can cross-check calendars, suggest available times, and send reminders to both parties. This not only saves time but also reduces the chances of double-booking or missing appointments. Hurrah!

In addition to scheduling, AI is also helping employees automate tedious tasks in every single industry. Think about some of the tasks you have recently completed, then think how many times you will have to complete the same task with perhaps slightly different consequences. Now, with that in mind, pin point single areas that can be automated with the power of AI to make those tasks less repetitive. 10% saved on one task is great, however, 10% saved an all future tasks. Genius!

“I predict that, because of artificial intelligence and its ability to automate certain tasks that in the past were impossible to automate, not only will we have a much wealthier civilization, but the quality of work will go up very significantly and a higher fraction of people will have callings and careers relative to today.” ~ Jeff Bezos, founder of Amazon.

Now, you might be wondering how AI is going to create more jobs instead of taking them away. Well, the answer is simple. As businesses become more efficient with the help of AI, they can expand their operations and take on more work. This means that more jobs will be created to handle the increased workload. Additionally, AI is creating new job opportunities in fields such as data science and AI development. These are highly specialized fields that require expertise and knowledge, and they're in high demand due to the increased use of AI in the workplace.

It's time to start asking internal questions on what can be done to start benefiting from such lucrative technology that can be free in most cases:

1. Are there any repetitive or tedious tasks that could be automated?
2. Are there any areas of our business that could benefit from data analysis and insights?
3. Are there any tasks that require a high degree of accuracy or consistency that AI could improve upon?
4. Are there any tasks that are currently being done manually that could be done faster with AI?
5. Are there any tasks that are currently being done that require a high level of expertise or knowledge that could be augmented with AI?
6. Are there any customer service inquiries or support requests that could be handled by AI-powered chatbots?

Before I go, let's talk about why the future is bright with AI in the workplace. AI is still in its early stages, and there's a lot of room for growth and improvement. As AI becomes more advanced, it will be able to handle more complex tasks, which will further increase efficiency and productivity. This will create more job opportunities and help businesses grow. AI will be able to take on tasks that are dangerous or difficult for humans to perform, which will reduce the risk of accidents and injuries in the workplace.

The objective has a specific outcome: Make employees happier, with less burnout and the ability to do more, creating a positive sense of achievement.

AI is not here to replace humans; it's here to help us become more efficient, achieve more with less burnout, and create more job opportunities. The evolution of AI in the workplace has been remarkable, and it's changing the way we work. As businesses continue to incorporate AI into their operations, we can expect to see more improvements and innovations that will.