AI Should Work for Everyone: How AI Can Truly Empower Consumers

AI has been the talk of the town lately, and there’s no shortage of articles highlighting its potential to revolutionize businesses. Companies are already using AI to serve their customers more efficiently, automate processes, and—most importantly—boost their profits. But amidst all this innovation, I can’t help but ask: What about the consumers? How is AI making their lives better?

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If we look around, most AI solutions are designed with the company’s bottom line in mind. Take Uber and Lyft, for example. Their AI systems calculate surge pricing, optimizing their revenue when demand is high. It’s brilliant from a business standpoint, but does it truly help the person who’s just trying to get home after a long day of work? AI should be more than a tool for maximizing corporate profits; it should be a force that makes our lives easier, more affordable, and better.

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I recently did a search on Google and Perplexity for AI tools that are specifically designed to help consumers make better decisions. What I found was disappointing. Most tools out there, even if they appear consumer-focused, are still developed with the organization’s goals in mind. Take Amazon, for instance. The platform’s AI might suggest additional products to purchase, but would it ever advise you to wait a month before buying that product because the price is likely to drop? It won’t—because that’s not in the company’s interest.

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Imagine if AI could flip the script. What if instead of maximizing profit, it focused on maximizing value for consumers? For instance, what if there were a tool that could help consumers decide the best time to travel based on traffic patterns, pricing data, and personal preferences? This AI could suggest the most cost-effective combination of transit options—whether it’s a bus, a train, or a ride-share—taking into account not just the price, but also the time of day, route efficiency, and even weather conditions. The result? Consumers save money, time, and stress, knowing they’re making the smartest choice.

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At Agent Mira, we’re pioneering this very approach in the home buying space. We recognize that purchasing a home is one of the most important decisions people make in their lives, and it shouldn’t be filled with bias, uncertainty or misinformation. Our AI tools use data—data that traditionally only real estate agents have access to—to empower home buyers. We help answer those pressing questions: When is the best time to buy? What’s the right offer to make? We optimize decisions not just from a financial perspective but also from an emotional one, ensuring our users feel confident and supported every step of the way.

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But this is only one example of what AI can do for consumers. Picture a scenario where you’re shopping for groceries. You walk into a store, and your AI-powered assistant uses your phone to scan prices and nutritional information. It recommends the best value options based on your dietary needs, budget, and even current store discounts. You walk out not only with groceries that are good for your wallet but also for your health. Imagine the power of having that level of insight at your fingertips, helping you navigate life’s daily choices.

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We need more tools like these. AI should be used to remove guesswork, empower people, and build a future where consumers aren’t just passive participants in a tech-driven world but active, informed decision-makers.

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This is where you come in. I’d love to hear from you. What kind of AI tools would genuinely make your life better? How could AI help you make smarter, more efficient decisions—whether it’s about travel, finance, shopping, or anything else that impacts your daily life? Let’s start a conversation. Comment below or reach out directly; I’m excited to explore the possibilities together. After all, technology is most powerful when it’s used to lift everyone up, not just the corporations.