AI in Sales: Are You Running or Standing Still?
Urban Gavelin
Coach, Mentor, and Author developing Sales Leaders and Sales Organisations.
The AI Avalanche And Why I Stopped Panicking
Let’s be honest, AI is evolving faster than most of us can formulate a solid strategy. Just four weeks ago, I was in full-on shell shock. The amount of new tools, breakthroughs, and updates was overwhelming. I felt like I was standing still while the entire world sprinted ahead.
Then I made a decision. Instead of trying to stay ahead of AI like it’s some runaway train, I focused on something more practical: building a solid, scalable sales tech stack based on commercially available AI solutions. No crazy experiments. No fancy, untested theories. Just a structured, step-by-step integration that made sense for my organization.
That’s when everything clicked.
And here’s what I learned.
AI Doesn’t Change the Destination, Just the Route
If you’re a sales leader, you know the end goal hasn’t changed. We still need to connect with customers, solve their problems, and close deals. But AI is transforming how we get there.
The big takeaway? The winners won’t be those who just “use AI.” The winners will be those who integrate it effectively.
Here are three critical lessons that are shaping the future of AI in sales:
1. Automation Beats Intelligence
Most people get caught up in the intelligence of AI models, but the real game-changer is automation. AI-driven automation in sales means fewer manual tasks, faster response times, and smarter workflows. If your sales team still spends hours on admin work instead of selling, you’re losing to automation.
2. Owning the Infrastructure is the Key to Winning
It’s tempting to just plug in whatever the latest AI tool is and hope for the best. But the real power lies in controlling the infrastructure, not just using the tech. That means integrating AI into your CRM, refining your data pipelines, and ensuring that automation supports, not replaces, your best salespeople.
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3. AI is Becoming ‘Free Like Air’
Open-source AI is shaking up the industry. What used to be exclusive to tech giants is now available to anyone willing to implement it. The true value isn’t in the algorithms themselves, it’s in how you apply them to your specific industry and workflow.
What Does This Mean for Sales Teams?
It means we need to build smarter digital ecosystems that:
? Seamlessly integrate AI into core sales processes
? Prioritize automation to reduce inefficiencies
? Focus on industry-specific applications rather than generic, one-size-fits-all models
The technology isn’t running ahead of us, we’re just not starting the race. The solution? Stop overthinking and start implementing. Test, iterate, and refine. AI isn’t here to replace great salespeople, it’s here to make them unstoppable.
So the question is: Are you still standing at the start line, or are you ready to start running?
I help Tech companies generate more leads and close more deals through coaching
3 周It is easy to panic and freeze when there are big changes. Standing still and wait for the AI-storm to calm down is not a good strategy. I like your way of stop overthinking and start acting.
Empowering Coaches, Consultants & Founders with AI | Simplify → Automate → Dominate | AI Business Transformation Architect & Mentor
3 周Useful tips Urban Gavelin
Great insight Urban Gavelin ?? "AI isn’t here to replace great salespeople, it’s here to make them unstoppable". Great quote you came up with ??