The Path to AGI: A Roadmap to the Age of Intelligence (2024-2030)

These are just my thoughts; as Artificial Intelligence (AI) continues to evolve, it’s becoming increasingly clear that we are on the brink of a transformation that will fundamentally reshape our world. Like it or not, there's a new 'arms race' about town - and for the first time in human history, we're dealing with Alien-Intelligence The speculative roadmap from 2024 to 2030 offers a glimpse into how AI might drive economic, social, and ethical shifts on a global scale. Drawing on ideas from my book, Genesis: Human Experience in the Age of AI, we’ll explore not only the technological advancements but also the profound implications for Human Experience (HX), a concept that integrates Customer Experience (CX) and Employee Experience (EX).

2024: The Year of AI Expectations

The year 2024 is set to be a milestone for AI with the release of powerful models like GPT-5, Claude 4, and Llama 4. These advancements will drive productivity and innovation across multiple sectors. However, as outlined in Genesis, the true measure of success for these technologies will be their impact on HX—how they enhance or detract from the human experience in both consumer and workplace contexts.

As these new AI models become more efficient and cost-effective, businesses will be able to offer more personalized and responsive customer experiences, a key component of CX. At the same time, AI-driven tools will support employees in their roles, potentially improving job satisfaction and productivity, thereby enhancing EX. The integration of these experiences into a cohesive HX will be crucial for businesses looking to differentiate themselves in an increasingly AI-driven market.

2025: Benchmark Mastery

By 2025, the focus will shift to mastering the integration of these AI models into everyday business practices. Genesis highlights that businesses that can effectively harness AI to improve both CX and EX will gain a competitive edge. This requires not just adopting the latest technology but also rethinking how we approach the human experience in a digital age.

As AI models like GPT-5, Claude 4, and Llama 4 become integral to business operations, companies will need to invest in upskilling their workforce to keep pace with technological changes. This aligns with the EX component of HX—ensuring that employees feel empowered and capable in their roles as they navigate new AI tools. Moreover, businesses will need to maintain a customer-centric approach, using AI to anticipate and meet consumer needs in ways that feel seamless and intuitive.

2026: Enterprise Ready

The year 2026 could be a turning point as AI becomes fully enterprise-ready, moving beyond experimental phases into widespread deployment. This evolution will be particularly significant in the context of Genesis, which argues that the future of AI lies in its ability to transform HX at scale.

With the release of advanced models like GPT-6, Claude 5, and Llama 5, enterprises will be able to automate more complex tasks, leading to greater efficiency and innovation. However, as AI becomes more embedded in everyday operations, businesses will face the challenge of ensuring that these technologies enhance rather than detract from HX. This will involve not only technical integration but also fostering a culture that values and prioritizes the human element in every interaction—whether with customers or employees.

2027: The Year of AGI

2027 is anticipated to be the year when Artificial General Intelligence (AGI) could become a reality. Genesis emphasizes that the arrival of AGI will be a watershed moment for HX, offering unprecedented opportunities and challenges.

A quick note to add - my view is that we will achieve AGI with Agentic Workflows (not a single monolithic, general purpose model). AGI’s ability to understand, learn, and perform a broad range of tasks, much like a human, could revolutionize both CX and EX. In the realm of CX, AGI could enable hyper-personalization, offering customers products and services tailored to their unique preferences in real-time. On the EX front, AGI could support employees in more meaningful ways, taking on repetitive tasks and allowing them to focus on creative, strategic, and human-centric work.

However, the integration of AGI will also raise significant ethical concerns, particularly around job displacement and the potential erosion of human agency. Genesis argues that as we approach this future, it will be crucial to maintain a balance between technological advancement and the preservation of the human experience. This will involve rethinking our economic and social systems to ensure that the benefits of AGI are broadly shared.

2028: The Election Year of AI

As we move into 2028, AI’s influence on global politics and economics will be undeniable. In Genesis, it is noted that AI will become a central issue in political debates, particularly around the topics of job protection, AI safety, and Universal Basic Income (UBI).

Mass layoffs could occur as AGI becomes more integrated into various sectors, prompting significant political and social discussions. The key challenge will be to ensure that these changes do not undermine HX. Governments and businesses will need to collaborate to create policies that support workers transitioning to new roles while also leveraging AI to enhance CX across public services.

The 2028 elections could see AI safety and regulation become major talking points, as societies grapple with the implications of widespread AI adoption. Genesis posits that this period will be crucial for establishing the ethical frameworks that will govern the use of AI in the future, ensuring that it serves to enhance rather than diminish the human

experience.

2029: The Tech Renaissance

2029 could usher in a new "Tech Renaissance," driven by the convergence of AI and quantum computing. This period will likely see rapid advancements in technology, leading to significant economic growth and the transformation of industries.

In the context of Genesis, the Tech Renaissance will be characterized by the emergence of new paradigms for HX. As AI and quantum computing unlock new possibilities, businesses will need to rethink how they deliver value to customers and employees. This will involve not only leveraging cutting-edge technologies but also reimagining the fundamental principles of CX and EX to align with the needs and expectations of a rapidly evolving world.

The Fourth Industrial Revolution will accelerate during this time, with significant breakthroughs in areas such as healthcare, finance, and manufacturing. However, as Genesis warns, the challenge will be to ensure that these advancements contribute to a more equitable and humane society, rather than exacerbating existing inequalities.

2030: The Age of Intelligence

By 2030, the world may have fully entered the "Age of Intelligence," a period defined by the widespread adoption of AI and the socio-economic shifts that accompany it. Genesis suggests that this era will be characterized by new economic models and a redefinition of HX.

As AI becomes an integral part of everyday life, discussions around post-labor economics, where AI and automation have replaced a significant portion of human labor, will become more prevalent. This shift will require a rethinking of economic policies, including taxation, social welfare, and income distribution, to ensure that the benefits of AI are shared across society.

In the Age of Intelligence, HX will be redefined by the seamless integration of AI into both personal and professional spheres. The challenge for businesses and governments will be to create environments where technology enhances human well-being, creativity, and connection. Genesis argues that the success of this new era will depend on our ability to maintain a focus on the human experience, ensuring that AI serves to enrich our lives rather than diminish them.

Conclusion: Preparing for the AI-Driven Future

The speculative roadmap from 2024 to 2030, informed by the ideas in Genesis: Human Experience in the Age of AI, paints a picture of a future where AI is a dominant force in every aspect of life. From economic growth to societal change, AI's impact will be profound and far-reaching. As we approach this future, it is essential for businesses, governments, and individuals to prepare for the challenges and opportunities that lie ahead.

Proactive measures are necessary to manage the transition to an AI-driven world. This includes investing in education and training, developing new regulatory frameworks, and ensuring that the benefits of AI are distributed equitably across society. By taking these steps, we can navigate the complexities of the AI revolution and create a future that benefits all of humanity, with HX at its core.

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Opinions my own. This roadmap serves as a guide to understanding the potential trajectory of AI over the next decade. While the future is uncertain, the insights from Genesis provide valuable context for the decisions we must make today to shape a better tomorrow. The AI revolution is not just about technology; it's about the future of our society, economy, and global order. Let’s ensure that we are ready for it, with a focus on enhancing the human experience in this rapidly changing world.