AI-Powered Productivity Tools: Time-Saving Tools for Enhanced Productivity

In our recent AI-Powered Productivity Demo Day, Powtoon - Make Anything Interesting? 's various departments presented a range of AI tools that have the potential to transform and enhance their workflows. From marketing and sales to customer support, HR, finance, and more, these tools offer time-saving capabilities, automation, and improved productivity. I have compiled a summary to provide a comprehensive overview of each department's presentation. Paired with showcasing the most potential AI tools that can advantage your organization.

Marketing and SDR

A range of innovative tools are available to streamline and enhance various aspects of Marketing and SDR. For content creation, SparkToro, Anyword, Descript, and AutoPod offer valuable features. SparkToro enables marketers to understand their target audience through data collection from online platforms. Anyword employs natural language processing and machine learning to generate effective marketing copy. Descript simplifies video editing through AI-powered transcription, and AutoPod automates video editing tasks in Adobe Premiere Pro. Collectively, these tools save users 22 hours per month.

In marketing operations, Iterable provides a user-friendly platform for creating, optimizing, and measuring cross-channel campaigns. ChatGPT, developed by OpenAI, offers conversational support. These tools collectively save employees 32 hours per month. For demand generation, 6sense utilizes advanced AI to provide insights into customer behavior and preferences, optimizing marketing strategies. Users can save approximately 3 weeks and 17 hours with this tool. Lastly, Apollo.io AI assists Sales Development Representative teams in lead management, leveraging a vast database and streamlining processes to save 27 hours per month. Together, these tools significantly enhance marketing and sales operations, saving users valuable time.

Sales

During their research on AI tools for sales, the Sales team focused on three key areas: call preparation, follow-ups, and conducting meetings. Among the shortlisted tools, Alpha Watch AI proved helpful in aggregating business intelligence documents, articles, and financial data, providing valuable summaries and insights. However, Superwin AI was found cumbersome and lacking value for proposals and deal closing. The team's main emphasis was on Win AI, a tool that aligns with the nine-step sales process, combining sales skills and methodology. Win AI records and transcribes conversations, generates summaries, and automates the sales process, resulting in time savings, improved onboarding, quality assurance, and collaboration. The integration of Win AI with HubSpot was highlighted, enabling easy access to information and smooth handover. Notable examples demonstrated significant time savings, such as reducing call summary time from 30 minutes to 6 or 7 minutes. Overall, Win AI was presented as a valuable resource for enhancing the sales process and driving positive business outcome.

Business Intelligence (BI)

Encouraging automation of repetitive tasks through coding scripts can greatly benefit Business Intelligence (BI). ChatGPT serves as a valuable visualization tool, providing actionable insights by converting data into useful information. BI's primary objective is to provide decision-makers with actionable insights by converting data into useful information. We are actively collaborating with companies to develop new tools that facilitate natural language queries for data analysis. In our exploration of API's database model, Chat GPT proved its versatility by functioning as a database designer, transforming SQL code into visual markdown descriptions. Although we initially encountered limitations in the visualizations, we persevered and discovered the Mermaid code, resulting in improved diagrams. This non-obvious application exemplifies how advanced language models can effectively transform complex information into accessible formats. The ongoing exploration involves integrating AI tools to enable natural language queries for data analysis and converting code into diagrams, simplifying complex information for better understanding.

Creative

The Creative team's goal was to understand how AI can accelerate work progress, automate tasks, reduce budget, and provide more time for other tasks. Despite being time-consuming, research and testing were crucial in finding suitable AI tools. Currently, their focus is on database information, scripts, briefs, text, and visuals. They conducted a case study to create a storyboard for a video but faced challenges. However, promising AI tools with pricing information are available for research and testing. Our creative team specializes in video campaigns for various platforms. They explored AI tools like MidJourney for image generation, Adobe Podcast Enhancer for audio improvement, and AutoPod for camera angle and speaker editing.

Customer Support

Stylo is a powerful AI tool that revolutionizes customer service by empowering agents to deliver exceptional and precise responses with ease. It improves the agent experience by ensuring their replies are original, friendly, and capable of satisfying customers without the need for human intervention. Stylo, marketed as AI assistant for human support teams, offers four main features. The first feature, Research and Answer, analyzes previous tickets and experiences to generate replies. However, the demonstration revealed that this feature often provided poorly formatted responses with incorrect information. The second feature, Use our Input, leverages a tailored prompt to generate well-formatted and relevant replies suitable for customers. The third feature, Quick Reply, automatically generates responses, but like Research and Answer, it frequently lacks accuracy and coherence. Among these features, Use My Input was found to be the most successful, allowing for a focused approach to tone and providing higher-quality answers. It is worth noting that due to limited training data, as the team was new to Zendesk, the performance of Research and Answer was affected.

Customer Success

In regards to customer success, the exploration of AI's application in optimizing various aspects reveals specific areas of focus, such as onboarding and adoption, expansion, renewals, and employee productivity. Acknowledging the prevalence of AI tools like Zendesk, Ultimate.AI, and Finn (Intercom's new AI bot) highlights the benefits of chatbots. By leveraging existing knowledge bases, chat bots offer intelligent responses and reduce the strain on support resources. The use of AI meeting summary tools, such as Fireflies, TLDV, and Fathom, increases agent productivity significantly and reduces the time spent on meeting write-ups. Time spent on writeups decreased from 20 minutes to just 5 minutes per call which saves about 45 minutes of administrative work per day for customer success managers.

PEX

PEX, which stands for product experience, plays a crucial role in bridging the gap between user needs and business opportunities. To tackle the challenge of processing this wealth of data and identifying key areas of focus, a range of powerful tools has been meticulously researched and incorporated into the workflow. Muse.AI, GrammarlyGO and GPT-3, revolutionize the microcopy creation process by generating grammatically correct suggestions based on specified tone-of-voice keywords, ensuring consistent and error-free copy throughout the interface. Vizly enables lightning-fast data querying and visualization, empowering data-driven decision-making and reducing the time spent on complex analysis. Hints AI automates work item creation in Notion via Telegram chat, enhancing productivity and saving time for businesses with features like data entry, task management, note-taking, customer support, and project management. By integrating these tools, the team operates more efficiently, dedicating time to research, innovation, and gaining invaluable user insights, while alleviating cognitive load, enhancing collaboration, and driving effective product KPIs to deliver exceptional experiences.

R&D

The R&D department covered various aspects of testing and research, focusing on identifying security holes and optimizing code. Claude, an advanced AI language model, possesses the remarkable ability to generate written content, arrange it in a timely manner, and construct thoughtful responses tailored to individual user preferences in terms of both style and tone. With this impressive range of capabilities, Claude revolutionizes text-based interactions by delivering personalized and contextually appropriate communication experiences.

HR

The HR department has integrated various AI tools to optimize their operations. Consider AI, a powerful sourcing platform, identifies candidates from multiple databases and transforms passive candidates into active ones in the company's pipeline. Workable AI’s job description generator creates tailored job descriptions, reflecting the company's unique voice, while the AI recruiter feature efficiently scans and extracts relevant candidates from the existing pool. Workable's interview transcription tool frees HR professionals from note-taking, allowing them to focus on candidate interaction. Additionally, Culture Amp, an AI-powered employee feedback platform, provides valuable insights into engagement levels and generates action plans for HR managers based on survey results. Although the HR department acknowledges room for improvement, they remain open to exploring new AI features and releases. These AI tools streamline recruitment, enhance job descriptions, facilitate communication, and improve employee engagement, making them valuable assets for the HR department's efficiency.

Finance

Obtaining timely answers to crucial business questions, such as sales figures, marketing campaign performance, and revenue impact analysis, can be a time-consuming process due to the need to navigate multiple dashboards and data sources. To address these challenges,

Max, an AI-powered tool, is introduced. Max acts as a virtual coworker, providing insightful information through conversational interactions similar to Chat GPT. Its remarkable efficiency is highlighted, delivering results ten times faster than traditional methods, thanks to AI technology. Max's versatility enables it to connect to various data sources leveraging the existing data stack. Positive results from trials using CSV file data further demonstrate Max's effectiveness as a powerful analytics tool. AI eliminates the need for substantial investments in data analysis departments, allowing businesses of all sizes to benefit from advanced analytics capabilities and compete with larger organizations.

Organizations are constantly on the lookout for ways to improve productivity and efficiency. AI-powered tools have shown great potential in achieving these goals by streamlining various departments. While some tools have successfully been implemented and delivered positive results, others are still in testing mode. It's crucial to understand that not every tool may be a perfect fit for every organization. It's important to carefully consider each tool's potential impact on business processes. With ongoing research and development, however, AI-powered tools can help save valuable time, drive positive business outcomes, and enhance the overall user experience. It's time to embrace this technology and let it work wonders for us.