AI-Powered Communications: How AI helps CEOs to sound more human
Brett Schklar
I help and teach CEOs to harness Generative AI to grow, streamline and expand their business to outflank competitors and gain market share
As a CEO, you know that the ability to convey your ideas clearly and persuasively can make or break deals, inspire teams, and drive your company's success. Yet, there are moments when finding the right words, conveying warmth, and injecting enthusiasm into routine communications can feel like an uphill battle.
It's ironic, but today, a 'machine' can help us sound more 'human'!
The AI Advantage in Communication
AI tools are revolutionizing the way we communicate, making interactions more efficient, personalized, and impactful. From drafting warmer emails to analyzing speech patterns, this machine we call "AI" offers a range of applications that can help you communicate better, both internally and externally.
For instance, a tool called Microsoft Copilot is leading the charge in helping executives craft emails that feel personal and genuine. With AI’s assistance, you can draft messages that not only convey your point clearly but also resonate on an emotional level with the recipient.
Tools like Grammarly and ChatGPT play a crucial role in ensuring your writing is not only grammatically correct but also compelling and effective. Grammarly helps you maintain the appropriate tone, whether you're drafting a critical announcement or a casual team update, while ChatGPT assists in generating and refining content to enhance its impact.
Analyzing Communication Patterns
Understanding and improving your communication style is crucial. AI tools like Gong and Chorus can analyze your speech patterns, tone, and language during meetings and calls. They provide feedback on speaking pace, clarity, and engagement levels. While these tools are designed for Account Based Marketing programs (ABM), they serve a use with others as well.
Imagine receiving a detailed report after a sales call, highlighting how often you used positive language, the pacing of your speech, and when your audience was most engaged. This feedback allows you to refine your approach for future interactions, ensuring you communicate more effectively every time.
Breaking Down Language Barriers
Language and accessibility have long been barriers in global communication. Google Translate and Microsoft Translator are helpful tools that provide real-time translation, making it easier to communicate across languages. CEOs using Microsoft Translator during a board meeting with international stakeholders, ensures seamless communication without any embarrassing mistranslations or awkward pauses.
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Personalizing Interactions
AI can also help you tailor your communications to individual preferences. Tools like Crystal Knows analyze social media profiles and online interactions to provide insights into a person’s communication style. This allows you to customize your approach, making your interactions more personal and effective.
Another is HubSpot’s AI which can track customer interactions and suggest the best time and way to follow up, ensuring every communication feels thoughtful and deliberate. Unlike humans who might forget or procrastinate, AI ensures timely and relevant responses.
Automating Routine Communications
Free up your time for high-impact interactions by automating routine communications. AI chatbots and virtual assistants can handle customer inquiries, schedule meetings, and send reminders, ensuring consistent and timely communication.
An AI-powered chatbot on your website can answer common customer questions, allowing your team to focus on more complex issues. Meanwhile, an AI assistant can manage your calendar, scheduling meetings and sending reminders.
The Path Forward
AI-driven communication represents the future of authentic leadership. By leveraging AI, CEOs can break down barriers, personalize interactions, and communicate more effectively. The question is no longer whether to use AI, but how to best integrate it into your leadership strategy to enhance communication and drive success.
Embrace the power of AI to become a more effective communicator and see how it can transform your interactions.
Ready to get started? Let’s connect and explore how AI can elevate your communication game.