AI Monthly: Navigating AI at Work

AI Monthly: Navigating AI at Work

Dear AI Enthusiasts,?

The landscape of work is transforming before our eyes as GenAI ripples through the global economy. BCG X’s new survey, "AI at Work: Friend and Foe," which includes insights from more than 13,000 employees across 15 countries and regions, reveals a fascinating paradox that's shaping the future of our workplaces, particularly in office-based roles.?

The numbers are striking: About half of employees are saving at least five hours a week by using GenAI at work. This productivity boost is allowing them to take on more tasks, experiment with AI, and focus on strategic work. Yet, beneath this surge in efficiency lies a current of uncertainty – nearly half of regular GenAI users believe their job may disappear in the next ten years.?

Our global survey paints a picture of both excitement and apprehension. While nearly two-thirds of leaders (64%) said they are starting to use GenAI to reshape their organizations, frontline workers are grappling with insufficient time to learn the tools and ineffective training.?

Interestingly, the Global South is emerging as a beacon of AI optimism, showing higher adoption rates and more positive attitudes towards GenAI than their Global North counterparts. This shift could reshape global competitive landscapes in unexpected ways.?

As we navigate this AI-driven transformation, one thing is clear: the key to unlocking GenAI's full potential lies in effective training and a mindful approach to change management. It's not just about the technology – it's about how we adapt our organizations and our mindsets to embrace this new era of work.?

The GenAI revolution is not just coming – it's already here, and it’s reshaping the very nature of work as we know it.?

Stay ahead of the GenAI surge,?

Sylvain Duranton?

?? This Month's Top Reads:

The CEO’s Guide To Maximizing Value Potential From AI in 2024 – BCG ?

How can leaders turn AI’s potential into real profit? We're kicking off a new series building on our experience with over 1,000 AI programs to-date sharing our top tips for CEOs and senior executives to successfully deploy AI and GenAI at scale. ?

How BCG Helps Heineken Transform Their Business With AI – BCG ?

Find out how Heineken has teamed with BCG to create lasting value with AI across revenue management, commercial mix optimization, sales execution, and manufacturing.?

The Pragmatist’s Guide to GenAI in E-Commerce - BCG ?

To make the most of GenAI’s?transformative power, e-commerce executives should move beyond the hype to focus on practical build-or-buy decisions. Discover the key growth opportunities and strategies for leaders to remain flexible and realistic in their approach to investments in GenAI. ?

Scale GenAI Responsibly and Confidently with Human + Automated Testing and Evaluation - BCG X?

Companies are facing a critical gap between developing proofs of concepts and driving real impact in the market as they begin to integrate GenAI into their tools and operations. Learn how our new open-source testing and evaluation toolkit, ARTKIT, is helping leaders scale GenAI responsibly and confidently. ?

How BCG is Revolutionizing Consulting With AI – Forbes?

From building our own conversational chatbot to boosting interviewing processing and analysis, BCG is integrating AI and GenAI into the core of our operations. Read more about our AI transformation in Forbes, authored by Bernard Marr. ?

No shortcuts for Generative AI Upskilling - MIT Sloan?

A new MIT Sloan study challenges the common assumption that junior professionals can effectively upskill senior staff on emerging technologies like GenAI. The research, conducted with BCG, explores the obstacles that arise when organizations expect younger workers to be a reliable source of technical expertise and training for their more experienced counterparts. ?

Employees Don’t Have to Finish Last in the AI Race - Fortune?

As AI transforms the workplace, major companies are racing to upskill their existing workforce. In fact, four out of five workers want to learn more about using AI in their jobs, driving employers to invest heavily in internal AI training programs.?

Lack of Training, Guidance is Significantly Slowing AI Adoption in the Workplace - WorkLife

82% of workers say their organizations have not provided training on using GenAI, according to a survey by Asana and Anthropic of nearly 5,000 knowledge workers. A multi-faceted adoption strategy could be the solution to closing the gap.?

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Insightful. Thanks for sharing, Sylvain Duranton! While AI may displace some jobs, it also creates new ones. History shows that technological advancements lead to job shifts, not mass unemployment.?

回复
Kateryna Stetsiuk

Principal AI Consultant || Building AI Solutions and Strategies to drive growth, profit and efficiency

7 个月

What do you think about this survey? 1. 71% of full-time employees are burned out, 65% struggle with productivity demands, and 81% of global C-suite leaders admit to increasing worker demands in the past year. 2. 96% of C-suite leaders expect AI tools to boost company productivity, with 39% of companies mandating and 46% encouraging AI use, yet 47% of employees using AI are unsure how to meet productivity expectations, and 77% report decreased productivity. https://www.upwork.com/research/ai-enhanced-work-models

回复
Sridhar Ratakonda

Founder @ Predactica? | Building AI Agents to Automate Business Operations & Decisions | AI-Powered Products for Scalable Efficiency & Growth | AI, Product Strategy, LegalTech & Cybersecurity

7 个月

The higher GenAI confidence in the Global South despite typically less advanced digital infrastructure suggests that privacy concerns and trust issues might be more pronounced factors in the Global North. Sylvain Duranton thanks for sharing the insightful report on AI at Work.

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