AI, ML, GenAI & Workday - This "iPhone moment" could last for-AI-ver!
This is an illusion. This is not real!
Yes, those creepy faces are not real. but are meant to mimic one—as are the hundreds of thousands of others made by Datagen, a company that sells fake, simulated humans.
The article published a couple of years back on MIT Technology Review was quite a revelation and provided a great glimpse of the capabilities of the synthetic data companies’ capabilities. These humans are not gaming avatars or animated characters for movies. They are synthetic data designed to feed the growing appetite of deep-learning algorithms. Firms like Datagen offer a compelling alternative to the expensive and time-consuming process of gathering real-world data. They will make it for you: how you want it, when you want—and relatively cheaply.
?To generate its synthetic humans,?Datagen ?first scans actual humans. It partners with vendors who pay people to step inside giant full-body scanners that capture every detail from their irises to their skin texture to the curvature of their fingers. The startup then takes the raw data and pumps it through a series of algorithms, which develop 3D representations of a person’s body, face, eyes, and hands.
?The market:
When OpenAI introduced its artificial intelligence chatbot, ChatGPT3, on November 30, 2022, the value of Microsoft, one of the main investors in this artificial intelligence (AI) company, jumped by $115 billion (€108 billion), or around 6.5%.
Tech giant Google, perceiving a threat, hastened to introduce its own AI engine, Bard, on February 8. Unfortunately, the program made an error, attributing to the James Webb space telescope the first photograph taken of a planet outside the solar system. Google quickly suffered a heavy penalty, losing $100 billion in market value, or 9% of its total worth.
According to Next Move Strategy Consulting ,?the market for artificial intelligence (AI) is expected to show strong growth in the coming decade. Its value of nearly 100 billion U.S. dollars is expected to grow twentyfold by 2030, up to nearly two trillion U.S. dollars. The AI market covers a vast number of industries. Everything from supply chains, marketing, product making, research, analysis, and more are fields that will in some aspect will adopt artificial intelligence within their?structures. Chatbots, image generating AI, and mobile applications are all among the major trends improving AI in the coming years.
Generative AI - A growing market:
Generative AI, also known as Creative AI, is being adopted by a wide range of industries, including healthcare, finance, retail, and entertainment. Generative AI applications include content creation, personalized customer experiences, and drug discovery. The generative AI market is expected to continue its rapid growth in the coming years, driven by the increasing demand for AI-generated content and personalized experiences.
In 2022, the release of ChatGPT 3.0 brought about a new awakening to the possibilities of generative artificial intelligence. A good understanding of this trend comes from observing the difference in interest in generative AI on Google, with interest growing rapidly from 2022 to 2023. It is to be expected that this interest will continue as both ChatGPT and others aim for updated chatbot versions in the future and further generative AI programs are in development.
It is to be expected that this interest will continue as both ChatGPT and others aim for updated chatbot versions in the future and further generative AI programs are in development.
The Global generative AI market size was valued at?USD 8.2 Billion?in 2021 and is projected to reach?USD 126.5 Billion?by 2031, growing at a?CAGR of 32% from 2022 to 2031.
Below are the projections across the different kinds of AI:
?The?Large Language Model (LLM) Market ?was valued at?10.5 Billion USD?in 2022 and is anticipated to reach?40.8 Billion USD?by 2029, witnessing a CAGR of 21.4% during the forecast period 2023-2029.
–??Conversational AI market ?size was valued at?USD 5.78 billion?in 2020 and is projected to reach?USD 32.62 billion?by 2030, registering a Compound Annual Growth Rate (CAGR) of 20.0% from 2021 to 2030.
–??Chatbots market ?size is projected to reach?USD 3892.1 Million?by 2028, from?USD 1079.9 Million?in 2021, at a CAGR of 20.0% during 2022-2028.
Deep Learning Artificial Intelligence market ?is projected to reach?USD 101260 million?in 2029, increasing from?USD 15240 million?in 2022, with a CAGR of 31.1% during the period of 2023 to 2029.
?Artificial Intelligence Software System market ?is projected to grow from?USD 30320 million?in 2023 to?USD 156800 million?by 2029, at a Compound Annual Growth Rate (CAGR) of 31.5% during the forecast period.
?AI Governance market ?size is projected to reach?USD 116.3 million?by 2028, from?USD 23 million?in 2021, at a CAGR of 25.1% during 2022-2028.
–??Artificial Intelligence in Manufacturing and Supply Chain market ?is projected to grow from?USD 1165.4 million?in 2023 to?USD 7671.9 million?by 2029, at a Compound Annual Growth Rate (CAGR) of 36.9% during the forecast period.
–??Algorithmic IT Operations (AIOps) market ?size is projected to reach?USD 23.9 Billion?by 2027, from?USD 4.0 Billion?in 2020, at a CAGR of 30% during 2021-2027.
–??Artificial Intelligence in healthcare market ?size was valued at?USD 8.23 billion?in 2020 and is projected to reach?USD 194.4 billion?by 2030, growing at a CAGR of 38.1% from 2021 to 2030.
–??Artificial intelligence market ?size was valued at?USD 65.48 billion?in 2020, and is projected to reach?USD 1,581.70 billion?by 2030, growing at a CAGR of 38.0% from 2021 to 2030.
–??Artificial Intelligence as a Service (AIaaS) Market ?size (AIaaS Market size) is expected to reach?USD 77,047.7 million?in 2025, from?USD 2,397.2 million?in 2017, growing at a CAGR of 56.7% from 2018 to 2025.
–??Synthetic data generation market ?was valued at?USD 168.9 Million?in 2021, and is projected to reach?USD 3.5 Billion?by 2031, growing at a CAGR of 35.8% from 2022 to 2031.
–??Call
AI market ?was valued at?USD 959.80 million?in 2020, and is projected to reach?USD 9,949.61 million?by 2030, registering a Compound Annual Growth Rate (CAGR) of 26.3%.
Key Trends in the Generative AI Industry
The Key Segments are
By Applications:
By Type:
By Technology:
By Offering:
Key Market Players
The key market players in the generative AI market are:
What’s driving the resurgence of ML and AI?
The amount of available data has massively increased due to mobile phones, IoT, improvements in SaaS applications and more. Cloud-based infrastructure and platform services have made analysing the volume, variety and velocity of data more cost-effective. The algorithmic approaches to predicting and prescriptive approaches to decision-making are on the rise.
How Workday is focusing on the next in ML and AI and what favours Workday?
Workday’s customers’ data is unified under a single umbrella that provides structure and semantics for everything.
For their critical use cases, they focus on targeted, domain-specific models and high data quality above all else to provide outputs customers can have confidence in. "One of their key differentiators is that all customers are running on the same version of Workday, including the same data model, with over 60 million users who contribute to nearly 450 billion transactions processed by the system every year—and growing. With their permissions, they utilize that data as the fuel for our generative AI capabilities. This massive, high-quality dataset allows them to build models that consistently generate accurate, meaningful,?trustworthy?results" as stated by Jim Stratton in a blog published in Aug this year.
Responsible AI Governance at Workday
Incorporating a human review:
As published in one of the blogs a couple of months back by Workday Chief Legal Officer Rich Sauer, one of the most important guidelines is to always incorporate human review of any outputs generated from the AI technology that we release and the importance of transparency and disclosure. "It also highlights the importance of transparency and disclosure, which we operationalize primarily through our machine learning fact sheets, providing our customers with a clear understanding of how our AI and ML technologies are developed and assessed in order to help mitigate any risks associated with their use", he adds.
Leadership commitment:
Key executives from across the company, including their chief integrity and compliance officer, chief diversity officer, and chief technology officer participate on their RAI Advisory Board. This board meets regularly to review and approve new aspects of the RAI program and advise on novel issues as they arise.
RAI risk evaluation tool?
In order to implement and scale a risk-based approach to AI and ML development at Workday, they’ve created an RAI risk evaluation tool that their product managers (PMs) use at the ideation stage of any new AI and ML project. The tool walks PMs through a series of questions to determine the sensitivity level of the technology and the appropriate set of RAI guidelines to highlight, relevant to the intended use case.
Ongoing collaboration with government bodies
?They play a leading role?in AI-focused policy discussions at the federal, state, and local levels in the United States and also collaborate with other global governments to drive responsible AI practices internationally.
Areas getting impacted the most with ML/AI
Welcome to the thrill-ing world of Workday Skills Cloud!
Launched in 2018, Skills Cloud was built with data provided by our customers as well as massive industry-standard sets of training data, growing from 25 million skills being used across all customer tenants to more than 5 billion today as highlighted by David Somers in this blog published in Sep,22.
Two features that support AI-delivered insights and recommendations to help improve decision-making are intelligent planning and candidate skills match.
How Workday has made this possible?
Mapping a successful skills strategy
Developing and executing a skills strategy is a journey that takes time. Once you know where you are on the maturity curve, you can take steps to lay the groundwork for mapping a successful skills strategy. These building blocks include:
1. Defining key characteristics for the future skills environment - This means getting cross-functional alignment on the key elements to successfully enable skills and create the necessary environment to?support this skills-based talent approach.
2. Designing guiding principles to structure skills-related decisions - This supports ongoing alignment to help projects and practitioners make decisions that are consistent with the key elements and characteristics that the organisation has set for the future of skills.
3. Highlighting operational impacts to support skills - Understanding and planning for these impacts enables the organisation to take a more holistic approach, as opposed to a technology-only solution. It also accounts for the necessary changes across the dimensions of people, process, data and technology.
4. Leveraging personas to help bring these ideas to life- - The focus is to define how skills support each persona, while also incorporating who interfaces with skills in enabling the persona – for example, the manager or HR. This activity gives us a truer sense of how skills are used in different ways by different roles and across different functions to drive business and individual value.
5. The key role of Data and analytics - Providing deep learnings and insights into what is working with your strategy, as well as areas for improvement. With Workday HCM, custom reports and dashboards can be built to better understand the current landscape within your organisation.
? Examples include:
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6. Workday People Analytics - if enabled, it provides crucial insights into your skills strategy are surfaced without lifting a finger. Dashboards are pre-populated with information that makes it easy to quickly drill in and analyse core areas. Insights include:
How Workday leverages Machine learning?for Skills Cloud?
Machine learning for skills at Workday looks at plain text across the platform to infer skills. This analysis can include information such as position history, job history, job requisition text fields, feedback, project history, certifications, candidate resumes, learning content titles and descriptions, gig titles and descriptions. It also looks at explicitly listed skills in the worker profile, skills interests, gigs and learning content. All of this together provides suggested skills, calculations on skills validation and match strength in Workday Talent Marketplace, and analysis.
To take it one level further, here are some examples of how machine learning supports a skills-based strategy:
? Suggested skills for candidates based on CV parsing
? Surface content in Workday Learning based on skills workers would like to?develop
? Match workers to Workday Talent Marketplace jobs and gigs based on skills strengths
? Identify workers for projects based on skills strengths
? Suggest skills for Workday Learning admins to add to content
? Suggest mentors and networking opportunities based on skills matching in career hub
?Connected applications
Workday customers have the ability to pair applications such as core Workday Human Capital Management (HCM), Workday Recruiting, Workday Learning, Workday Talent and Performance, Workday Talent Marketplace, Career hub, Workday Journeys and Workday People Analytics together to create a complete skills picture and strategy.
?How will this work for me as a customer?
Step 1 - Establish a skills governance model. Mature organisations often have a?federated governance model where there is a dedicated team responsible for the development and execution of an organisation-wide skills strategy.
Step 2 - Understand your workforce today. The skills cloud feature in Workday and machine learning algorithms provide you with a baseline of skills within your organisation. ??
Step 3 - Identify business-critical skills for today and the future. It is easy to get overwhelmed with the volume of skills workers have, but there is often a?subgroup of critical skills required to meet business objectives.
?Step 4 - Design a communications strategy to help workers and managers understand the role of skills within your organisation, and the benefits skills provide employees. Mature organisations often have robust communications plans that define the worker and manager benefits, such as internal mobility or upskilling opportunities.
?Step 5 - Bring it all together, and continue to build upon your foundation by exploring what’s possible with Workday.
And the magic begins!
Let's hear "Workday Peakon Employee Voice"!
Machine learning meets human learning. Through the power of advanced intelligence technology and robust, validated research, this platform helps organisations collect employee feedback, deliver customised action plans and fuel engagement. The continuous listening platform gives you the real-time insight you need to take action to engage and empower your teams. It impacts and enables the below areas:
The new AppStore/Playstore - AI Marketplace
Hosting certified third-party apps and services that can be accessed in Extend via the AI Gateway. Set for availability at latest in Q2 next year, the first wave of 15 early adopter partners was unveiled at Rising, including consulting partners. The Workday AI Marketplace aims to help Workday customers harness the power of generative AI and other cutting edge technologies to the fullest extent by bringing the best of Workday AI and solutions from third-party partners together in one place. The marketplace will feature AI and ML apps that integrate with Workday data via APIs, as well as apps built through Workday Extend using Workday-trained large language models.
Other AI-assisted salient points:
It is not perfect!
Envy, on the other hand, is the feeling of wanting something that someone else has. It is often directed towards a person who is perceived as having something that the envious person wishes they had. Envy can be triggered by someone's possessions, status, or accomplishments.
In summary, jealousy is an emotion that arises when someone feels like they are losing something they have, while envy is an emotion that arises when someone wants something they don't have.
Here’s a dictionary.com explanation (presumably written by a human and easier to understand): Jealousy and envy both involve a feeling of desire for what another person has, but jealousy is usually thought to be more negative—it often involves resentment toward the other person. Envy is also a negative feeling—like a mix of admiration and discontent—but the word doesn’t usually imply hostility. Another difference is that envy can be used as both a noun and a verb.
They can only process data in a logical and structured way. They can recognise patterns in data that may indicate certain emotions, such as facial expressions or tone of voice, but they do not experience emotions themselves. In other words, AI does not have consciousness or emotions, it does not have the subjective experience of feeling happy, sad or angry.
Conclusion:
Ultimately, AI is not a replacement for human intelligence, it's a tool that can help us achieve our goals, but we need to ensure that we use it responsibly and ethically.
Furthermore, humans bring a wide range of experiences, creativity, and intuition to the decision-making process that AI cannot replicate. While AI can process vast amounts of data and identify patterns that humans may miss, it cannot replace the value of human intuition and creativity in decision-making.
?As Karim Lakhani, a professor at Harvard Business School states it “AI is not going to replace humans, but humans with AI are going to replace humans without AI. This is definitely the case for generative AI. The first step is to begin, start experimentation, create the sandboxes, run internal bootcamps, and don’t just run bootcamps for technology workers, run bootcamps for everybody. Give them access to tools, figure out what use cases they develop, and then use that as a basis to rank and stack them and put them into play.” He’s done pioneering work in identifying how digital transformation has remade the world of business, and he’s the co-author of the 2020 book?Competing in the Age of AI.?He emphasizes that change and change management are skills that are no longer optional for modern organizations.
?As per Cristian Randieri “Combining AI and human curiosity can lead to even more outstanding results. Although AI may eventually improve and replicate certain aspects of human curiosity, interest is an integral part of being human and is necessary for scientific progress. In the future, AI and human curiosity will work together in a complementary way to achieve even more impressive scientific discoveries”
I believe AI should be leveraged to bolster our capabilities as humans rather than looking at it as a potential replacement. The future is exciting, and it certainly is time to embrace rAInbow thinking , stay hopeful and welcome AI into our lives with open arms! ?
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Absolutely fantastic read! ?? Steve Jobs once said, "Innovation distinguishes between a leader and a follower." Your insightful exploration of AI, ML, and Workday sets the stage for leading the charge towards innovation in our workplaces. Keep illuminating the path! ??? #InnovationLeadership #FutureofWork #SteveJobsWisdom
Process Intelligence using ABBYY Timeline & Signavio PI, Data analytics, Lean Six Sigma Green Belt, Process Data Mining, RPA, BPMN 2.0, Process Architecture &,Process Re-engineering
1 年Very well explained Himanshu Sharma,CSM?…. Exciting endless opportunities is the way to go!!!?
Director, Publicis Sapient. GenAI and VR Enthusiast at the X of People, Engineering and Creativity. Still Fascinated by AstroPhysics. And yes, still learning.
1 年Well articulated Himanshu! It is impressive how you have highlighted how workday evolves in changing tech-scape of AI. Thanks for sharing!