Is AI the Key to Happier Workplaces?
As I was out and about, a billboard caught my eye. It was advertising a future where AI companions can boost workplace happiness. Mind blown.
This got me thinking about the age-old quest for work-life balance and employee motivation. It's a challenge we've all faced, from one work generation to the next.
Recently, I facilitated a focus group to address a dip in one of the most important questions in the survey - I tell my family and friends that Amazon is a great place to work. Using a tried-and-tested 6-step problem-solving method, we uncovered root causes and brainstormed innovative solutions.
The most rewarding part? Empowering our team to take ownership of these solutions. It's amazing what can happen when people feel heard and valued.
A wise team member, a retired computer engineer, summed it up perfectly: "Our purpose is to make our customers happy, and if they are, we too are going to be happy!"