?? AI in Insurance 2024: Case of Cigna

?? AI in Insurance 2024: Case of Cigna

Ancileo Ancileo

Ancileo

Built to Power Travel Insurance Digital Partnerships.

发布日期: 2024年5月8日
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Welcome to the 2nd edition in our series AI in Insurance 2024: Movements of Insurers & Implications on Travel Insurance.?

This issue provides an analysis of Cigna's application of AI within healthcare services, presenting an overview of their methods and outcomes. As industry leaders navigate the integration of AI, Cigna’s experience offers practical insights into the travel insurance ecosystem.

CASE STUDY?

Evaluating AI's Role in Cigna's Healthcare Services

Predictive Analytics for Opioid Management - For predicting potential opioid misuse, aiding in early identification and intervention.

??Travel Insurance Applications Suggestions:?

  • Incorporate predictive analytics to identify travel risks and personalize coverage options dynamically.
  • Evaluate the integration of AI for real-time alerts on health advisories, potentially impacting traveler safety and insurance needs.


Early Detection of Chronic Diseases - Anticipate chronic conditions at Cigna showcases potential for pre-trip health screenings.

??Travel Insurance Applications Suggestions:?

  • Offer AI-powered health assessments as a value-added service for travelers with chronic conditions.
  • Utilize AI in crafting tailored travel insurance plans that account for individual health profiles.


AI-Enhanced Talent Management - AI-driven internal hiring process

??Travel Insurance Applications Suggestions:?

  • Develop AI-assisted training modules to simulate travel crisis management, preparing staff for real-world challenges.
  • Leverage AI to analyze customer feedback and adapt training programs to enhance the travel insurance claims experience.


Health Connect 360 - Tailored health recommendations?

??Travel Insurance Applications Suggestions:?

  • Explore AI tools to provide travelers with personalized health and safety recommendations.
  • Integrate AI systems that can adjust coverage and support in real-time based on traveler health data and external risk factors.

领英推荐

AI PARTNERSHIP MOVEMENTS

?? Cigna & Progress Corticon Cigna has teamed up with Progress Corticon to introduce an automated claims processing system, aiming to refine eligibility determination and enhance the accuracy of insurance claims.

?? Cigna & Infermedica In a move toward digital health, Cigna has partnered with Infermedica, utilizing their AI-driven symptom checker to aid preliminary medical diagnosis and improve virtual health service offerings.

?? Cigna & Virgin Pulse Joining hands with Virgin Pulse, Cigna is set to deliver a more personalized health journey through a tailored health platform that leverages AI to curate wellness recommendations.

?? Cigna & Shift Technology In collaboration with Shift Technology, Cigna is integrating an AI-native fraud detection tool to bolster the security of the claims process, aiming for a more robust defense against insurance fraud.

ANCILEO’S PRE-SALES CONSULTING SUPPORT

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  • Revenue Growth: Explore modules designed to bolster your portfolio's financial performance.
  • End-to-End Customer Experience: Refine the traveler's journey with AI-driven tools and personalized engagement strategies.
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Contact us to learn more

This reading is a part of the AI in AI in Insurance 2024: Movements of Insurance Giants & Implications on Travel Insurance. You’ll get an email weekly on the case studies of how industry players are using AI to transform their insurance value chain in various verticals.

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