AI Has A Real Problem
I try to listen to webinars, podcasts, and audiobooks while I work on mindless administrative tasks like checking email. I’m interested in hearing how people are talking about the world of work whether it’s on recruitment marketing, candidate experience, or everyone’s most beloved topic at the moment: AI.?
I’m seeing two common approaches to presenting the topic from these self-proclaimed AI experts.
Method 1 is all about tools. They attack your senses with this list of 100 tools in an hour. None of the tools really seem that interesting because we got a 1 sentence summary and no indication of preference from the speaker, with the exception of the sponsored posts of course. Watching the Q&A section is like going to an auction house with people shouting bids and questions that mostly go ignored.?
The second most common method is to present a use case often in a panel format. I get the distinct impression that most of these people are winging it after the second question tries to dig in, only to find out they’re “not there yet.” If you’re concerned about your team’s adoption of AI, go to one of these webinars. You’ll feel better about yourself.?
As I listen to both types of webinars, AI’s real problem becomes really clear to me: the process that was supposed to feed the behaviors is broken.?
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News flash: AI and all the machines in the world can’t fix a process that’s broken.?
Whether it’s bias, over-complicated technology, or unnecessarily complex steps, AI is running into a barrier built by hiring teams hundreds of years ago. AI is making what’s broken more obvious, more quickly. That margin of error is a liability when it comes to making a hiring decision or ensuring compliance consistency.?
If you want to implement AI and stay on top of the latest trends, it’s not time for an RFP. It’s time to refine your process. Get the human part right. Over the last month, our blogs have been all about getting the human part right - if it’s talking salary or travel in your job post.?
Here’s what you might have missed:?
I post to help job seekers, and you? - Everyone thinks hiring is easy until they are smacked in the ATS by 500 applicants, none of them qualified. - My exes are in my career history where they belong.
1 年AI is flawed because it's human made and trying to solve problems for other humans that weren't considered or consulted during its creation as it was built by people who assume everyone is like them.
Group Human Resources Manager | CHRO at CR3 Group
1 年My biggest concern with all these AI or other automated recruitment tools is the lack of "False negative" data. A false positive selection should always get eliminted at the next screening stage (and just wastes time and effort), but a false negative you will never see again and dont even know exists, unless you find a way to surface that. That one could very well have bee the perfect candidate, but you will never know.
Sales Director | Recruitment Marketing | Employer Branding | HR Tech | Your Leading Partner for Your Critical Hiring Needs ???
1 年“News flash: AI and all the machines in the world can’t fix a process that’s broken.” Exactly. But I do have a nice learning journey on emotional intelligence if Mr. Musk becomes interested.