The AI Game of Cat and Mouse in Recruitment: How Applicant Tracking Systems and Candidates Use Artificial Intelligence
Daniel Jastrzebski
Manager of Software Engineering | IT Operations | DevOps SRE | ITIL 4 Managing Professional, Expert | AWS Azure | B2B SaaS
Artificial intelligence (AI) has become an integral part of the modern recruitment process, especially in the IT industry. Traditional recruitment methods are making way for intelligent and automated Applicant Tracking Systems (ATS) that use AI and data analysis tools to streamline the hiring process. In an intriguing twist, some tech-savvy candidates are also utilizing AI to navigate these systems.
AI in Applicant Tracking Systems: Beyond Human Limits
In the preliminary stages of recruitment, particularly for high-demand roles such as IT specialists or outsourcing center employees, AI is increasingly stepping in to replace humans. The automation of these initial stages significantly accelerates the process, thus providing huge relief to recruiters and greatly increasing their efficiency.
Sophisticated AI-powered ATS platforms can handle the full screening of a candidate, identifying their interests, motivations, and salary expectations. This allows recruiters to focus more on the later stages of recruitment that require human knowledge, experience, and soft skills, particularly when the conversation deviates from the standard script.
The Other Side of the AI Coin: Candidates Turning the Tables
The adoption of AI in recruitment is not a one-way street. In the IT industry, where candidates often receive multiple job offers per day, it's increasingly common for them to deploy their own bots in response to AI-driven recruitment tactics.
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Some candidates create bots to engage with automated recruiters. However, this can limit the dialogue to only the basic conditions of the job. If initial questions regarding the nature of the project, salary expectations, or contract type prove unsatisfactory, recruiters lose the opportunity to further engage with the candidate and persuade them of the job's potential benefits.
Additionally, some candidates prefer a more personal approach and may withdraw from a process that seems too automated or impersonal. This means recruiters need to find the right balance between efficiency and personal touch.
Striking the Right Balance
While AI and data analysis tools have unquestionably revolutionized the recruitment industry, they should complement rather than replace human recruiters. AI can take care of time-consuming and repetitive tasks, but the human touch is often crucial in sealing the deal.
As we move forward, it's essential for companies to assess their AI implementation in recruitment, ensuring it does not deter potential candidates. Conversely, candidates must also recognize and adapt to this trend, learning to navigate AI-driven recruitment processes without losing their personal touch.
In this game of cat and mouse, both companies and candidates need to understand the rules to succeed. After all, when AI meets AI in recruitment, it's not just about who has the best algorithm – it's about who can best leverage AI while keeping the human element in focus.