AI & Future of work
Hisham ElSaied, Chartered MCIPD
Award Winning Regional HR Leader | Certified Executive Coach | CQ? Certified Facilitator | MBTI? Certified Assessor
The advancement of artificial intelligence (AI) and automation has brought about significant changes to the way businesses operate, leading to increased efficiency, cost savings, and improved accuracy. However, despite the numerous benefits, AI and automation are not without their challenges, particularly when it comes to leadership.
Leadership
skills have always been important, but with the increasing reliance on AI and
automation, human leadership skills are more crucial than ever. Machines and
algorithms may be able to perform many tasks with great speed and accuracy, but
they lack the emotional intelligence, empathy, and human connection that is at
the heart of effective leadership.
In an age
where machines and computers are becoming increasingly prevalent, human leaders
who possess strong interpersonal skills are essential. Human leaders can
connect with their employees, understand their needs and motivations, and
foster a sense of belonging and purpose within the organization. They can
create a positive and supportive work environment, increasing job satisfaction,
employee retention, and productivity.
Moreover,
human leaders are better equipped to make complex decisions, which require a
deep understanding of organizational culture and the human and emotional
factors that impact work. This is more important than ever in today’s rapidly
changing business landscape, as leaders are called upon to navigate
uncertainty, ambiguity, and complexity.
Human
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leaders also bring creativity, innovation, and a human touch to the workplace.
They can inspire and motivate their employees, encouraging them to bring their
best to work daily. This, in turn, leads to a more dynamic, creative, and
productive workplace.
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In the age of AI, there are certain leadership skills that are particularly critical for success. These skills are:
?7- Cultural Intelligence (CQ): working in a multicultural environment requires leaders to be aware of the cultural dimensions that shape human behaviour. Being culturally intelligent is something that can’t be replaced with AI or automation.
In conclusion, human leadership skills are increasingly critical in the age of AI
and automation. While machines and algorithms can perform many tasks with great
speed and accuracy, they lack emotional intelligence, empathy, and human
connection that is at the heart of effective leadership. Organizations that
invest in developing the human leadership skills of their employees will be
better positioned to succeed in the rapidly changing business landscape.