AI Doesn't Make Us Lazy: A Modern Perspective on Human-AI Collaboration

There’s been a lot of talk about how artificial intelligence (AI) impacts human performance. Fabrizio Dell’Acqua’s study, "Falling Asleep at the Wheel: Human/AI Collaboration in a Field Experiment on HR Recruiters," dives into this by exploring how AI quality affects human effort. His findings suggest that when AI is too good, people tend to check out, relying on the AI instead of sharpening their own skills. But this doesn’t mean AI makes us lazy—it’s more about finding the right balance in how we collaborate with technology.

In his research, Dell’Acqua had 181 professional recruiters review 44 resumes for a math-heavy job. The recruiters were split into groups with varying levels of AI support: some had no AI, others had lower-performing AI, and some had highly accurate AI. Interestingly, those using lower-quality AI actually put in more effort, spent more time on each resume, and improved their decision-making over time. On the flip side, those with high-quality AI tended to blindly follow the AI’s recommendations, leading to worse outcomes.

AI Should Enhance, Not Replace, Human Judgment

At Hatchproof, we see AI as a partner in decision-making, not a replacement. Our platform uses AI to provide insights rooted in behavioral science, helping recruiters and managers make smarter decisions. But we’re careful not to let AI take over completely. The goal is to create an environment where AI enhances human judgment rather than replaces it.

Dell’Acqua’s findings back this up—people did better when they had to stay engaged and use their own judgment alongside AI recommendations. This is why we believe it’s crucial to keep humans in the loop. AI should foster collaboration, not lead to disengagement.

A Balanced Approach to AI

The idea that AI makes us lazy assumes that people will always take the easy way out. But in reality, we adapt. Just like drivers haven’t lost their sense of direction because of GPS, professionals can use AI without losing their critical thinking skills.

At Hatchproof, we believe in a balanced approach. Yes, AI can streamline tasks, but it should also challenge us to think critically and refine our judgment. By integrating AI in a way that requires human oversight, we can avoid the disengagement Dell’Acqua observed in his study.

The Hatchproof Vision

Our vision at Hatchproof is built on this balance. We design tools that keep humans actively involved in the decision-making process. Our platform offers AI-driven insights, but it also encourages users to question and validate those insights. This approach doesn’t just improve decision-making—it also helps develop skills and promotes continuous learning.

AI doesn’t make us lazy—it’s how we use it that matters. Just like cars didn’t stop us from walking, AI won’t stop us from thinking. By fostering a collaborative environment where AI supports and enhances human capabilities, we can ensure that both technology and humanity thrive together. At Hatchproof, this is the foundation of everything we build.

For those interested in diving deeper, Dell’Acqua’s study, "Falling Asleep at the Wheel: Human/AI Collaboration in a Field Experiment on HR Recruiters," offers valuable insights into how AI quality impacts human effort. His research highlights the importance of designing AI systems that keep humans engaged, ensuring AI serves as a tool to enhance, not replace, human judgment.