AI for CX, Do you know what customer buttons to push?
Bill Cook ?? ?
![Bill Cook ?? ?]()
Bill Cook ?? ?
US Business Development | Award-winning Conversational AI Solutions & IT Services
How much information do you have about your customers? Where is the information coming from and how can it all be interpreted and used to provide the absolute best personalized customer experience!
Thank you for reading my post - BillCookCX
Let’s go from connectivity to connection, from relevance to legitimacy
7 年Anger and other emotions are very superficial but reckon also frustration may happen when people feel they are not facilitated in developing a relationship they intent, irrespective they are on the customer or supplier side. No doubt AI can support them when applied through sound best practices and the right tools