AI copilots are going to change how we all work

AI is already accelerating modern work processes — it helps increase productivity and efficiency so teams can focus on higher-impact work, like delivering connected customer experiences. But what’s next for AI??

As we’ve increasingly come to depend on AI to help support basic tasks, generative AI copilots are becoming necessary tools to support tasks of increased complexity. Though still needing prompts and guidance for human oversight, AI copilots bring us closer to autonomous AI and are approaching a level of prediction that will enable innovation at an accelerated clip.

Announced last week at TrailblazerDX, Einstein Copilot allows users to ask questions in natural language and then takes action on behalf of the user within their flow of work.

Using your own private, trusted data to generate recommendations, Copilot works right out of the box with data and actions across Salesforce applications. By connecting MuleSoft APIs, you can extend Copilot to ground with data from anywhere and execute actions across any external system in the enterprise without the user ever leaving the context of their workflow.

Experience the top sessions from TDX and learn more about Einstein Copilot on Salesforce+ .

Get connected to get more out of your AI

• Give your customers the experience they deserve. Learn how MuleSoft connects customer data to power Service Cloud Experiences with integration and automation .
• 95% of IT leaders report that integration issues impede AI adoption. Have your integrations work with you, not against you. See how leaders are tackling integration issues in our 2024 Connectivity Benchmark Report.
• It's no secret that integration is the key to unlocking AI's full potential. Keep reading to see how integration is the foundation for getting the most out of your AI.

?? Upcoming events & webinars

Build, Manage, and Secure Any API with Anypoint Platform | March 27, 2024 | 2:00 PM ET

APIs deliver many applications, integrations, and processes that improve business agility and connect data and AI. However, API sprawl poses security concerns. Learn how to govern and scale your APIs easily with API Management on Anypoint Platform.

Salesforce Flow Workshop | March 19th, 2024 | 1:00 - 4:00 PM ET

Transform your business with data-driven automation. Join us to see how you can streamline entire end-to-end business processes across all your teams and systems. Watch MuleSoft's RPA, Composer, and Anypoint Platform in action.

Automation in Action | Various dates | 1:00 p.m. ET

Hear our experts walk through Salesforce’s unique approach toward automation and the benefits of using our Automation bundle, followed by a 10-minute live Q&A.

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