A.I. Chatbots Go Beyond Messaging!

An AI chatbot uses voice and text exchanges to maintain a conversation with humans. When a program meets certain attributes, it is regarded as being Artificial Intelligence :

1. Being able to learn,
2. Solve problems,
3. and Reason like a human.

In contrast to their predecessors, these artificial intelligence chatbots are capable of learning (Machine Learning), allowing them to process natural language and solve simple problems on their own.

You can gain the following benefits from integrating LiveChat with A.I. Chatbots :

• Automation

With a simple customer-service automation process, agents can spend more time on higher-value tasks.??

• Redirection

AI Chatbots can redirect requests to the right agent in the organization if situations require a human agent to provide a quick response.

• Profitability

AI Chatbots offer 24/7 customer service, which increases ROI by decreasing staff costs related to online support.??

• Loyalty

Using smart metrics, AI Chatbots create more accurate profiles of your website visitors. Users can be directed more effectively through the conversion funnel this way.??

• Total Satisfaction

Using natural language, artificial agents can offer consistent responses across a wide range of languages. Moreover, they help build trust in your brand and generate a positive perception.

Kai-Fu Lee once stated his belief that A.I. is going to change the world more than anything in the history of mankind.

One of the many facts about bots is that they have multiple potential applications in customer service. Besides, chatbot trends in 2021 indicate that the global chatbot market size will reach $1.25 billion by 2025 since it is growing at a massive CAGR (Compound Annual Growth Rate) of 24.3%.

The rise of messaging apps, the innovations in AI technologies, and the boom in the app ecosystem are just some of the factors driving the chatbots’ growth.

Is your company ready for this change? Check our website and the services we offer to help your business grow!