AI Builder in Power Automate: Democratizing Machine Learning

The advent of low-code functionalities has caused a seismic shift in the domain of machine learning. Low-code or even no-code tools have been enabling business professionals to leverage the power of digital solutions without being familiar with complex programming frameworks. Microsoft contributed to democratizing machine learning and application development by announcing the Power Platform. By providing low-code tools and Robotic Process Automation (RPA) capabilities, Power Platform has empowered professionals to automate manual and repetitive processes and achieve optimal results.

The AI Builder in Power Automate is one such tool that extends the functional capabilities of machine learning and artificial intelligence to the non-tech-savvy business professional looking to streamline their mundane processes. Let us delve deep into the functionalities of the AI Builder and how it enables users to automate their processes without any Data Scientists.

Machine Learning Models at Your Fingertips

The AI Builder in Power Automate enables users to employ two types of ML models for automating their processes:

1. Pre-built models trained and ready to be used for automation.

2. Custom models that need to be trained on custom datasets.

These models leverage the power of AI to complete various tasks related to object detection, text analysis, and even predictions, without the need of any data scientists or ML engineers.

Types of Custom Models in AI Builder

The custom models allow users to train them on customized organizational data so that the models can carry out specific tasks. The customization enhances their functionality and usability.

• Form Processing: It can extract and save data from text-based documents, like emails and forms.
• Object Detection model: It can recognize and count objects or entities in images, like similar objects or even company logos.
• Prediction Model: It analyses your historical data and uses it to predict possible outcomes like delivery predictions in real time.
• Category Classification Model: Categorizes textual data under various classes like emails, social media posts etc., in respective databases.
• Entity Extraction Model: It can take out known pieces of information from unstructured data like keywords, colors, names, company names etc.

Types of Pre-Built Models in AI Builder

These models are built and trained by Microsoft and are ready to be employed in applications and workflows.

• Category Classification Model: It is trained to classify categories like Issues, Compliments, Customer Service, Documentation, Price and Invoices, and Staff.
• Entity Extraction Model: It is trained to extract pre-defined entities like age, city, percentages, and more.
• Key Phrase Extraction: It is trained to extract keywords from large bodies of text.
• Language Detection: It is trained to identify what language the text is.
• Sentiment Analysis: It extracts the tone (either positive or negative) of a body of text like an email or a message.
• Business Card Reader: Extracts all the information and stores it from a picture of a business card.
• Text Recognition: Recognizes text written in images.

Building a Model with AI Builder

Power Automate is famous for its easy and intuitive interface, hence the process of building models is not technically complex. The high-level steps for building models using AI Builder are:

1. Open and sign in to Power Automate.

On your left side, select AI Builder and click on Explore

1. Then select Model Type from where you will select one from custom models or pre-built ones, according to the task you want to automate.

2. Afterwards, you will be asked to connect a Data Source

3. If you have chosen one from custom models then you get to the model training part, which will be done automatically by the AI Builder.

4. As your model gets trained, it can generate insights and perform classification or other tasks. It is then ready to be embedded in your flows.

Business Use Case Scenarios

The entire Power Platform aims to empower business professionals who cannot afford to employ IT teams to automate their processes. Some common scenarios in which the AI builder can be used are:

• Automating Customer application processing through Form Processing models.
• Identifying and categorizing customer feedback based on their tones using Sentiment Analysis models.
• Identifying Fraudulent Transactions using Prediction models.
• Highlighting social media posts using your brand’s name using Key Phrase Extractions models.

Build Intelligent Workflows with Dynamics Solution and Technology

Getting your business on the road to intelligent automation is a sustainable way to ensure growth and success with enhanced time optimization. Having the support of industry experts like Dynamics Solution and Technology means you will be thoroughly guided into incorporating RPA into your business processes. Our status as Microsoft’s Gold and Solutions partner and our digitally transformed clientele in the GULF and Mena regions is a testament to our commitment to providing excellence.

Contact us now to get to building intelligent solutions yourself!