AI based analytics for sales and marketing teams

The world’s number one CRM provider, Salesforce is currently on the road visiting a variety of cities and towns as part of their annual World Tour. The purpose of the Salesforce World Tour is for the community to discover engaging ways to connect with customers, get the low down on the latest innovations and technology and get together with fellow Trailblazers.

Earlier this month, the Salesforce World Tour reached Washington D.C, where a new and existing product feature was launched!

Introducing CRM Analytics

Formerly recognised as Tableau CRM, Salesforce launched CRM Analytics with new innovations that take on AI-powered actionable insights that can be utilised directly into the flow of work. The exciting new technologies are expected to be essential in helping sales and service employees across the financial services, manufacturing and communication industries to deliver more personalised experiences.

Data, analytics and AI are the foundation of every digital enterprise in which functional insights drive business outcomes. Salesforce’s CRM Analytics will enable team leaders to turn their customer-facing teams into trusted advisors with extensive insights.

Learn more about the new innovations available to inspire teams over on the Coacto blog.