AI Adoption and Trust

AI Adoption and Trust

Do you trust AI as a coworker?

While it's still early days for AI adoption in the workplace, our research found a trust gap is forming across all levels of the workforce. Only 22% of employees surveyed said that their company has shared guidelines on Responsible AI use.


In other words, working with AI is starting to feel like working with the Terminator in Terminator 2: Judgement Day. It's really cool and incredibly powerful, but how can employees trust it will benefit them and be used ethically?

In this edition of #TomorrowsWDAY, we're exploring how business leaders across functions can build trust with responsible AI. Tell us how you're feeling about working with AI in the comments, and subscribe to be notified of the latest editions.

Our Approach to Responsible AI and Trust

Dive into how we're approaching responsible AI and closing the AI trust gap. Chandler Morse, Angelique de Vries, Emma Chalwin, and Sheri Rhodes share insights.


Earning employee trust with AI adoption requires a blend of responsible practices and smart policy. Our Chief Technology Officer Jim Stratton shares best practices in The Wall Street Journal .

Get to know Kelly Trindel, our Head of Responsible AI, and her career journey navigating the intersection of ethics and technology.


We're committed to prioritizing data privacy and responsible AI to create technology that our customers can trust. Our Chief Privacy Officer Barbara Cosgrove shares more about our approach and vision to advance responsible innovation.


Learn more about our responsible AI framework and how we’re building trust with our customers, partners, and Workmates.

Interested in hearing the latest updates from policy and AI experts in EMEA? Join us for Episode 2 of our Looking Forward with AI series as we discuss the EU AI Act, and watch the replay of Episode 1 on responsible AI.


Finance Insights

"It's really a time for company CFOs, in particular, to embed trust with that data so everyone at the company can understand how it's being used and how important that is." Our CFO Zane Rowe shares perspectives on how finance leaders can improve trust in AI and drive adoption.

In a recent survey from 德勤 , finance leaders said their top concerns around generative AI were around the technology, specifically "impact to risk and internal controls" (57%), "data infrastructure and technology needs" (52%), and "investment needs (technology and capabilities)" (51%). Dive into what's needed to incorporate gen AI into finance.

Learn how we're building more capabilities into our financial management and planning solutions that leverage generative AI to boost productivity and efficiency.


HR Insights

How will AI change each employee's workflow, what are the potential benefits of AI, and how can AI support human productivity? Learn how leading businesses are using AI to empower an augmented workforce.


“The AI within Workday can suggest learning content and this gives us better visibility into what employees are looking for.” 艾睿电子 Senior Manager of HR Technology shares how they drove growth and development opportunities using Workday Skills Cloud, Career Hub, and Workday Learning.


Explore how Workday Skills Cloud—an open intelligence skills foundation with embedded AI—enables you to design and deliver the right skills strategy to retain and grow your talent.


IT Insights

Find out how leaders are spearheading transformative change, navigating challenges, and unleashing the power of AI in the latest edition of smartCIO magazine.

国际数据公司 predicts 90% of organizations will be affected by IT skills shortages by 2025. Explore how you can develop a data-driven skills-based IT talent strategy with AI.

Industry Insights

AI is not just for large corporations. Find out how small to medium-sized businesses can leverage AI to enhance operations and strategies.


Healthcare

“Already, we have seen AI and ML applied to help with diagnosis, to help with automation, to help guide our care recommendations, and so much more.” John Kravitz, our VP and Head of Healthcare, shares how new technologies can provide healthcare customers with better outcomes.


Find out how CommuniCare Health Services is leaning in on it mission to deliver positive outcomes for its residents and caregivers by using built-in AI and ML to free up time and move with speed.


Retail

Learn how retailers are using AI to meet evolving employee and customer expectations, and building out data capabilities to weather unexpected challenges and support future growth.


Banking

The future of banking is intelligent and it's happening now. AI and ML are transforming core systems, from back-office operations to customer interactions. Discover how embedded intelligence is the key to driving this evolution.


Stay ahead of the latest trends and insights for the future of work. Subscribe to #TomorrowsWDAY to be notified of the latest editions. "I'll be back"...next month.

Great insights! Trust is key for AI adoption. It’s not just about building better tech, but ensuring transparency and ethics at every step. How do you see companies building trust in AI to improve decision-making and data protection?

回复

Absolutely, trust in AI is crucial for its successful integration into the workplace. It's a journey, and I believe with responsible AI practices, we can bridge the trust gap and harness the potential of AI as a valuable coworker. Great insights!

Jonathan Ilich

People, Performance & Prosperity

6 个月

Seeing Workday address AI's role in the future of work highlights an important conversation for us in compensation. As we integrate AI into job architecture, it's crucial we proceed with caution. AI brings incredible efficiency and insights, but we must vigilantly guard against unintentional biases and ensure transparency and fairness remain at the forefront. Let's not forget the human element in our data-driven decisions. How are you ensuring AI supports fair and equitable compensation practices in your organization? PS - I love the quote from Jim Stratton "Rather than eliminating jobs, we're instead seeing AI cause people's roles to morph - often in ways that are ultimately beneficial to the employee." Yes to this 100% Career satisfaction is everything for building engagement. Let's let folks become better experts at what they do and get them out of repetition!

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