Agile Transformation: People First, Technology Second
Rajiv S Majumdar
Agile Business Analyst (AVP) at HSBC | Digital Transformation | Digital Strategy & Leadership | Agile Evangelist | Product Management | Automation | AI & ML | Design Thinking Practitioner | 23+ Years |
The financial services sector is well on the way to digital transformation. The financial services sector has several challenges when it comes to improving the employee experience. These challenges are increased with remote work and digital communication taking the place of in-person collaboration, team building and support. A new era of digital transformation requires financial services firms to upskill their existing employees and attract new talent to be competitive.
The latest IDC research, found that 84% of organizations are currently undertaking digital transformation – and 22% of those have already been involved in activities around digital transformation for over five years. Despite the time, money, and attention spent on these initiatives, companies are still encountering a few significant barriers to realizing the true potential of their investments: people, knowledge, financial incentives, and workplace culture.
Agility enables digital transformation by providing the mindset, methods, and practices to experiment, learn, and iterate rapidly. Agile methodologies, such as Scrum, Kanban, and…, help teams collaborate, deliver, and improve continuously, while reducing risk and waste. Digital transformation would be incomplete without agile transformation.
CIOs, CTOs, and CEOs is looking forward in technology powers in business performance and sets a path to future success, it seems like we might be missing the point. Which is that until we recognize that our people come first, and technologies come second, technology investments will never fully rise to their expected potential. The research suggests that a greater focus on people, not just technology, gives functional managers control to acquire the best talent, develop the right skills, and keep employees engaged and feeling accountable for their work and how they impact your company’s success.
The future of work will depend on a workforce that has the tools to develop creativity, address complex problem solving, and engage in lateral thought. Using data and working with business leaders, HR can help develop a strategy to define required skill sets for years to come.
We’re all learning that managing a mix of traditional, full-time employees, along with the increased use of contingent workers, demands both flexibility and agility. New technologies can address ever-evolving employee behaviors and needs, and introduce best practices to your organization, so you can transform your structure and culture and give everyone more room to adapt, grow, and succeed.
Our expectations for the tools we use on a daily basis to get our work done have changed, thanks to the app world we live in in our personal lives. An engaged workforce demands that HR stays in the lead of innovation, to make sure these digital tools work for your people and not against them.
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Agile transformation requires that your people, and the people you’re looking to bring in, are ready for change. Which puts people at the heart of digital transformation and digital transformation needs agility.
A positive employee experience requires more than just payroll and administration services. It must encompass workplace culture, learning and development and a ‘closed loop’ experience where feedback is collected, responded to and acted upon. Data-led solutions and cloud-based platforms are the future of human resource management in financial services.
We are being Enterprise Infrastructure team of India been to Goa in February ’24 and all the members across the country like Mumbai, Bangalore, Hyderabad & Kolkata joined the off-site and we had great time to share our strength, weakness, interest, hobbies and many more. We have even explored varies actives in Goa and that helped us to know each other in better way. We found much better collaborations, network within our remote teams and clean visibility in our deliverables.
#agiletransformation #agility #digitalera #peoplefirst #technologysecond #mindset #remotework #customersuccess
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