Agile Mindsets – Empowering Your People At All Levels
Walking the Talk | A ZRG Company
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Written by Amanda Fajak
In a previous blog on agility we promised to delve deeper into the four critical mindsets you need to be truly agile. Here we take a look at Empowerment .
What does Empowerment mean?
This is about people at all levels in your organisation feeling able to take proactive decisions and act without waiting for approval. It’s about removing unnecessary hierarchies that slow down the speed at which you can respond to customer needs and the market. As a result, your customers receive a quicker, more personal, and effective service, and your people take more accountability and ownership. It’s a win-win.