Agile and Maslow’s Hammer
Anil Rao M
Information Technology Professional | Former Chief Information Officer, SUN Pharma and Senior VP & Delivery Head, Mindtree
In his book, “The Psychology of Science: A Reconnaissance”, Abraham H. Maslow said, “I suppose it is tempting, if the only tool you have is a hammer, to treat everything as if it were a nail”. What it implies is that when we acquire a specific tool, skill or methodology, it influences us to use that one tool, skill or method for all purposes. This has come to stay as “Maslow's Hammer”.
Take Agile Software Development, for instance. Tailored Agile based frameworks work very well in certain stages of a software product’s life cycle, in certain applicable types of software projects and in ecosystems that are carefully nurtured to embrace it. Not everywhere.
There are many red flags to alert that Maslow's Hammer exists but none more prominent than hiding behind quotes like “the Customer wants it to be Agile” or outrightly state that “Agile works best”. In such contexts, obsessed with “doing Agile” somehow, at any cost or unwilling to think differently – the principles behind the Agile Manifesto get thrown out of the window and the overall outcome becomes a casualty. The negative connotations are pronounced in outsourced engagements; more so in outsourced fixed price Agile projects.
How does one avoid the pitfall of Maslow's Hammer?
Before promises and commitments are made, a worthwhile investment is a formal, contextual assessment of the fundamentals. Like, how Agility impacts the Customer business, whether Agile Software Development is suitable for that project (or for that product, as the case may be), whether all stakeholders are 'Agile aware' and aligned, the readiness + mindset to embrace Agile based practices in that ecosystem and the commercial-legal implications.
Maslow's Hammer reminds us that purpose comes before any methodology, and thinking with a purpose before that.
Agile is a great hammer, but not everything is a nail.
Until next time…
Business Consulting Leader with P&L- Strategy Consulting|| Large, Strategic, Enterprise Digital Programs in Retail, CPG and Logistics Industry
4 年Especially when you do not know how to use hammer :)
Digital Products, Delivery Management, Agile, ERP | CRM (SAP, MS Dynamics), Mobility, RPA, AI, IIMB
4 年Very well articulated Anil Rao! Force fitting Agile everywhere doesn't help much if we have a finite set of requirements where scope and timelines are almost clear and frozen. I am still analysing pros and cons of 'Hybrid Agile' and 'Time Scrum', but to be honest, I don't have much hope.
Very thought Provoking I have seen the same in Testing about "Automation"
Implementing (Scaled Agile Framework) SAFe in Data and AI. I Associate Director Merck Data & Analytics Accelarator, SAFe Coach - Data & AI,SPC 6.1 I Ex Maersk (General Manager) I Ex Genpact (AVP) Author I Public Speaker
4 年Love this
Lead Technical Design Architect | Agile Enthusiast | Microsoft Certified Trainer
4 年Great insights! Especially with your short articles :)