Age is a Strength, Not a Weakness: Building a Thriving Multigenerational Workforce

Whether you're 22 or 52, we need you and your experience is valuable. Here's why! Automation and robots may be on the horizon, but this shouldn't create a divide between generations in our workplaces.

Experience vs. Tech Savvy: A False Dichotomy

Just because one can't use a rotary phone or remember navigating a bygone phone booth (the kind with no heat, not your office's quiet room! : ) doesn't mean we lack life wisdom or street smarts. Sure, some of us may be slower to unmute in online meetings, but don't mistake tech savviness for the ability to communicate effectively and share valuable insights.

Young managers may not be as comfortable with physical handshakes or office humor, but their ability to connect and collaborate through digital tools is undeniable.

Similarly, seasoned managers need to avoid judging younger generations based on communication styles. Texting, Teams messaging, and online communication are the new forms of conversation. One's inability to navigate a bygone phone booth doesn't make them any less capable – it simply reflects a different set of experiences.

Let's move away from stereotypes and embrace the strengths of each generation.

The Power of Age Diversity

The AARP wrote an intriguing article on "10 Principles for Managing Mixed-Age Teams". Full Article here

I'd like to mention my 4 takeaways from the article that I believe are worth highlighting:

• Increased innovation: Diverse perspectives lead to more creative problem-solving.
• Improved decision-making: A wider range of experiences allows for a more balanced approach.
• Enhanced employee engagement: Employees feel valued when their skills and knowledge are recognized regardless of age.
• Stronger knowledge transfer: Experienced workers can mentor younger colleagues, fostering a culture of continuous learning.

A recent study by the OECD ( link to study here ) highlights a critical shift in the workforce landscape: "People are living and working longer than ever before, with four to five generations working side-by-side." This isn't a temporary trend. It's a fundamental change that demands our attention as managers of complex organizations.

Why is a Multigenerational Workforce Important?

Bridging the generational gap isn't just a nice-to-have, it's a strategic imperative. Here are some key reasons:

• Enhanced Innovation and Problem-Solving: Diverse perspectives and experiences from different generations fuel creativity and lead to more comprehensive solutions.
• Knowledge Transfer and Skill Development: Seasoned employees can mentor younger colleagues, fostering knowledge transfer and continuous learning.
• Increased Productivity and Adaptability: A multigenerational workforce offers a broader range of skills and a greater ability to adapt to changing technologies and market conditions.

Three Actionable Steps for Managers

Here are three actionable steps you can take to embrace the multigenerational workforce:

1. Attract and Retain Talent Across All Ages: Develop inclusive recruitment practices and career paths that cater to the diverse needs and aspirations of different generations.
2. Foster a Positive and Inclusive Work Environment: Create a workplace culture that values respect, collaboration, and lifelong learning. Ensure the work environment is accessible and caters to the well-being of all employees.
3. Prioritize Upskilling and Reskilling: Invest in ongoing training and development programs that equip employees of all ages with the skills and knowledge needed to succeed in an evolving work environment.

Try taking these steps and begin to create a truly inclusive and high-performing multigenerational workforce that thrives in the years to come.

Stay human!

See you at the top!