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Afzal Shaikh
Director i9 innovations & Educations | Co Founder Super Dr App | Hospital Operations & Management | Helping Hospitals Grow | Hospital Audit | RCM | HMIS | LIMS | Hospital Software | Hospital Management | Health Tech
So, i was asked by #LinkedIn
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heres my experience.
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In my years in healthcare, I've seen the landscape transform with new technologies and treatments. Staying ahead meant dedicating two days each month to learning—be it workshops, online courses, or conferences. This commitment has been pivotal in maintaining my edge in this dynamic field.
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Clear, empathetic communication with patients and effective collaboration with colleagues are non-negotiable in healthcare. My practice of active listening and empathy has been key in navigating complex patient interactions and staying ahead in this competitive environment.
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The unpredictable nature of healthcare demanded resilience and adaptability. Personal strategies for self-care and stress management have been essential for me to thrive amidst challenges and prevent burnout.
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Prioritizing patient needs has always led to better outcomes and satisfaction in my experience.?
Valuing patient preferences and actively involving them in decision-making processes have been fundamental. This patient-first approach has turned my patients into ambassadors; they speak highly of their experiences, sometimes even to my competitors ??. This positive word-of-mouth is a testament to the effectiveness of patient-centric care and its impact on building a reputable and trusted practice in healthcare.
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Networking has been a cornerstone of my career, unlocking collaborations and insights across various healthcare specialties. The value of connecting with peers, mentors, and even competitors cannot be overstated. It's about more than just professional growth, it's about building a supportive community in the complex landscape. I've found that maintaining good relationships with nearby hospitals and competitors is crucial. In our domain, emergencies are a constant, and having a robust network means you're never without resources. This approach has equipped me with an extensive toolkit, ensuring I'm prepared for any situation and can always provide the best care possible.
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Healthcare is a team sport. My journey has taught me the importance of respect, trust, and open communication in fostering effective teamwork and achieving common patient care goals.
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Ethical practice and integrity are the foundation of trust in healthcare. Throughout my career, I've steadfastly prioritized, confidentiality, and strict adherence to ethical standards, thereby safeguarding the reputation of the institution. The temptation to succumb to unethical favours is significant, particularly when the request is coming from powerful and resourceful individuals. However, saying no in such situations is essential. Remember that while the pressure might be intense in the moment, maintaining your ethical stance not only protects your principles but also earns you greater respect from the same individual in the long run. Those who succumb are regarded as regular offenders even if they have done it once. When they see your unwavering commitment to what is right, even in the face of adversity, they simply dont dare next time. This steadfast approach not only upholds the dignity of our profession but also sets a standard for others to follow.
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Technology's role in enhancing care and efficiency is undeniable. Being open to and learning new tech solutions, from EHRs to AI diagnostics, has been crucial in my practice. I soon realised the gap in communication and joined like-minded individuals to build India’s first healthcare networking platform which is now called the Super Dr.
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Mentorship has been instrumental in guiding me through healthcare's complexities. Finding experienced advisors can provide invaluable perspectives and advice for navigating your career. I am grateful to all the great individuals who helped me this far, I would have love to mention them all here but the list is too long.
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The demands of healthcare are many, but remembering the reason behind your choice—be it helping others or contributing to public health—keeps you grounded and focused.
Starting a career in healthcare is indeed a journey of continuous growth. Embracing these principles, grounded in my own experiences, can pave the way for a fulfilling career that positively impacts the lives of others.
Best Regards
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Director i9 innovations & Educations | Co Founder Super Dr App | Hospital Operations & Management | Helping Hospitals Grow | Hospital Audit | RCM | HMIS | LIMS | Hospital Software | Hospital Management | Health Tech
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