- 5G Expansion and Digital Services: The African telecom market continues its push for 5G expansion, with an increasing focus on integrating digital financial services such as mobile money and Buy Now, Pay Later (BNPL) options at the point of sale. These innovations are aimed at enhancing customer experience and compliance with regulatory frameworks like Know Your Customer (KYC) standards.
- eSIM Growth: There has been a marked shift from traditional feature phones to smartphones across the continent, which is driving the adoption of eSIM technology. This transition is largely being fueled by younger, tech-savvy consumers who are eager to access social media and e-commerce services. African telecoms are expected to intensify promotional campaigns to capitalize on this trend.
- Cybersecurity Threats: Cybersecurity has become a pressing concern for African telecom operators. A recent report highlighted the rising threat of Distributed Denial of Service (DDoS) attacks, which have been increasing across the continent. Telcos are investing in robust defense mechanisms to mitigate these risks(
These developments reflect ongoing efforts by African telcos to diversify services, enhance customer engagement and protect digital infrastructure as they enter 2024 and beyond.
Managing Director and Shareholder | Telecommunications Expertise
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